# Site: centralvethospital.com # URL: https://www.centralvethospital.com # Generated: 2026-08-16 03:00:35 # Version: 1.2 # File Type: llms-full.txt # Total Pages: 53 --- ## Home URL: https://www.centralvethospital.com/ ###### Downtown Location ###### Northeast Location ###### Choto Location ### Curbside Service In an effort to protect our clients and staff, we are attempting to reduce our human to human exposure during these uncertain times. Our new procedures at this time: 1. Call the clinic upon your arrival to the parking lot: 865.525.1167 (Downtown) 865.523.6886 (Northeast) 865.288.4630 (Choto) 2. Our staff will check you in and further instruct you on the next step 3. You will wait in your vehicle until we have an examination room available. (Let us know, if you prefer remaining in your vehicle during the exam) 4. We will continue to meet you curbside for Assistant Visits, Boarding drop off/pick up, medication and food pick up. Thank you for your understanding during these difficult changes! Please let us know if you need any special assistance! We are here for you! ### About Us Central Veterinary Hospital is proud to serve Knoxville, TN and the surrounding communities. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and give them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. If you have any questions about how we can care for your pet, please don't hesitate to contact us today. Thank you! Our Mission To provide comprehensive, high-quality veterinary care with an emphasis on exceptional client service and patient care, while providing employees with desirable, fulfilling and financially rewarding employment. ### Services We Offer Preventative CareSick & Emergency ExaminationsSurgeryLabworkDentistryDigital X-RaysUltrasoundsWellness Plans ##### What You Need To Know About Pet Insurance Pet insurance reimburses you for unexpected veterinary expenses, and most plans cover up to 90% of your vet bill for new accidents & illnesses. There are no networks to worry about. You can use pet insurance at any veterinary clinic or animal hospital. Once the annual deductible is met, pet insurance can help you save on: • Accidents • Illnesses • Diagnostics • Surgeries • Medication • And more Pet insurance does not cover pre-existing conditions, so it's helpful to enroll before any issues are present. ##### Why do we think this is important? • 1 out of 3 pets will need emergency care, which can cost thousands • If a pet gets sick or injured, pet insurance can cover (reimburse) treatment & tests • Clients can also get reimbursed on routine care if they have a wellness plan Out of more than 20,000 pet owners surveyed, less than 20% said they could afford to cover a $5,000 medical expense out-of-pocket without pet insurance. ### Save Time & Money by shopping our online store! ### Testimonials "The staff has been amazing at communicating with us and answering all of our questions. On top of that everyone has been so kind and professional. It is no wonder the hospital is so highly reviewed." - Elizabeth Bryant"Central Vet is nearing legend status. They've been doing good vet work for decades! Great, friendly staff." - Josh Staunton"Very caring, kind, and knowledgeable staff. I don't see me going anywhere else with my animals." - James Moore"Excellent care, very trustworthy and thoughtful. Hannah F. and Dr. Beckner are a dream team. They took great care of our kitty, who can be skittish and squirmy. I would definitely recommend them." - Erin Clarissa"We came in as an ER visit at 6:30 one evening, everyone front front desk to the vet tech and vet were so nice and helpful and got us in an out easily! The vet then followed up a few days later to make sure our pup was doing okay. Fantastic service all the way around!" - Margaret Julian ### Follow Along @centralveterinary Get Directions Get Directions Get Directions --- ## Our Team URL: https://www.centralvethospital.com/about/our-team/ ### Our Team ##### Dr. William Martin Central Vet Family Member since January 1981. Location: Downtown Dr. William “Bill” Martin was raised in Hendersonville, TN. He graduated from the University of Tennessee in 1978 with a B.S. in Animal Science. He graduated from the College of Veterinary Medicine in 1981. He worked as a veterinary assistant at Central Veterinary Hospital before becoming a veterinarian. He loves his job and has a life long commitment to veterinary medicine. He enjoys building long lasting relationships with his patients and clients. In his spare time he enjoys bicycle riding, swimming, and working out at National Fitness. He has one cat, Tabitha, at the moment, but has a soft spot for Corgis. ##### Dr. Benny Ferrell Central Vet Family Member since July 1995. Location: Choto Born in Memphis, Tennessee, Dr. Ferrell attended the University of Memphis before moving to Knoxville where he graduated from the University of Tennessee with a B.S. in Animal Science in 1981. He graduated from the University of Tennessee College of Veterinary Medicine in 1984. Dr. Ferrell practiced small animal medicine from 1984 until he came to Central Veterinary Hospital in 1995. In addition to general veterinary care, Dr. Ferrell is also trained in ultrasound examination and evaluation techniques. Dr. Ferrell loves connecting with his patients. In his spare time he enjoys gardening and the outdoors. He enjoys spending time with his family; his wife Patty, his daughter Emily and son Ben. ##### Dr. Amanda Brzozowski “Dr. B” Central Vet Family Member since June 2019. Location: Downtown - Urgent Care Dr. Brzozowski (Dr. B) is originally from Washington State but found her new home in beautiful East Tennessee when she moved here for veterinary school in 2015. Dr. B is a 2019 graduate of The University of Tennessee College of Veterinary Medicine and started working at Central Veterinary Hospital in June of 2019. She has loved being a part of the Central Vet family and forming relationships with her clients and their fur children!  Dr. B currently resides in Farragut, TN with her husband Joe and bonus son Levi. In her spare time, she enjoys gardening, fly fishing, reading, and watching her son play hockey! She has three fur children: Sammie Lou, Crosby, and Tuukka! Dr. B works at both our downtown and West Knoxville locations. ##### Dr. Wesley Keele Central Vet Family Member since June 2012. Location: Choto Dr. Wesley Keele grew up on a farm in Manchester, Tennessee, and moved to Knoxville in 2004 to attend the University of Tennessee. After graduating in 2012, he began his career at Central Veterinary Hospital and became a partner in 2015. He has enjoyed calling Knoxville home ever since. Dr. Keele has a special interest in surgery, particularly complex soft tissue and orthopedic procedures, as well as ultrasonography. He enjoys providing advanced diagnostics and surgical care for his patients. Dr. Keele has been married to his wife, Margaret, since 2012. Margaret is a physical therapist with Covenant Health. Together, they have four children and a busy household that includes three dogs and a cat. Outside of the hospital, Dr. Keele enjoys spending time with his family, cheering on his kids at their sporting events, traveling, and spending time on the lake. He is grateful to have built his career and family in Knoxville and enjoys serving the pets and families of the community he has called home for more than 20 years. ##### Dr. Dustin Patterson Central Vet Family Member since June 2015. Locations: Downtown and Northeast A West Tennessee native, Dr. Patterson is a graduate of the University of Tennessee at Martin and the University of Tennessee College of Veterinary Medicine. He practiced mixed animal medicine in Dickson, TN before joining the Central team in 2015. When he’s not working, Dr. Patterson enjoys spending time with his wife, two children, and dog. Dr. Patterson sees patients at the downtown and northeast offices. ##### Dr. Andy Shoultz - Northeast Medical Director Central Vet Family Member since July 2018. Location: Northeast Dr. Shoultz is originally from Southern Indiana and graduated from the University of Tennessee College of Veterinary Medicine in 2017. Following veterinary school, he completed an internship in Louisville, Kentucky, where he further developed his clinical skills and passion for patient care. He enjoys building lasting relationships with clients and their pets and takes pride in serving the community he calls home. Dr. Shoultz enjoys all aspects of veterinary medicine but has a particular interest in building lasting relationships with clients, helping pets live healthier lives, and supporting the community he serves. He values working closely with families to create the best possible care plans for their pets. Outside of the hospital, Dr. Shoultz enjoys cheering on the St. Louis Cardinals, trail running, biking around Knoxville, and spending time with his wife and daughter, Isla. He also shares his home with Fiona, his beloved dog. ##### Dr. Katherine Kirchberg Central Vet Family Member since September 2020. Location: Downtown Dr. Kathryn Kirchberg is an East Tennessee native. She studied Biology at Sewanee: The University of the South and graduated from the University of Tennessee College of Veterinary Medicine with her DVM in 2019. Since then Dr. Kirchberg has been practicing small animal medicine in the East Tennessee area, and she particularly enjoys internal medicine, preventative care, and feline medicine. She loves getting to know her clients and patients, as well as helping to maintain the special bond that they share. Dr. Kirchberg loves traveling, spending time outside, and reading. She and her husband, Jeff, have a sweet Golden Retriever named Penelope and a sassy cat named Tobi. ##### Dr. Emmie Truett Central Vet Family Member since August 2021. Location: Downtown - Urgent Care Dr. Truett grew up moving around internationally and stateside but has always referred to Knoxville as her home. She went to the University of Tennessee for undergrad and is a 2019 graduate of The University of Tennessee College of Veterinary Medicine. The best part of her job is building long-lasting relationships with clients and their furry babies. Her favorite type of case is the complex puzzle that often presents on an emergency basis. She lives with her husband, Thomas, and her two children (with a third on the way) along with their numerous hooved, feathered, and furry freeloaders on their hobby farm. She spends most of her free time outside growing cut flowers, tending to her farm, traveling, and spending time with her friends and family. ##### Dr. Erin Holt Central Vet Family Member since October 2022. Location : Downtown Dr. Erin Holt has been a warm and dedicated veterinarian at Central Veterinary Hospital since 2022. After earning her Doctorate in Veterinary Medicine and a Master's in Public Health from the University of Tennessee, she began her career practicing in Northern Louisiana before happily returning home to Tennessee. Erin is truly passionate about supporting people by caring for their fur babies, and she takes a special interest in surgery, including dentistry. When she is not at the clinic, she loves spending time at home with her young family and her own lively pack of three dogs: Abner, a mixed breed; Juniper, a french bulldog; and Butterbean, a golden retriever. To unwind, Erin enjoys diving into a good book, working in her garden, and practicing yoga. ##### Dr. Emily Svec Central Vet Family Member since June 2022 Location: Northeast Dr. Svec was born in Columbus, Ohio, but spent most of her time growing up in Southern California. She moved to Knoxville in 2018 to attend University of Tennessee veterinary school where she graduated in 2022. She started working at Central Veterinary Hospital after graduation and looks forward to building lasting relationships with clients and patients and helping to strengthen the bond between them. She has two dogs, Laika and Odie, and four cats, Calvin, Leelu, Moth, and Huck. In her free time she enjoys hiking, gardening, and pottery. ##### Dr. Sarah Beckner Central Vet Family Member since 2020 Location: Downtown Dr. Beckner is from Bristol, TN and has always considered East Tennessee home. She graduated from the University of Tennessee, with a degree in Animal Science for her undergraduate studies, before moving to the beautiful Southern Caribbean island of Grenada. While in Grenada, she attended St. George’s University School of Veterinary Medicine. She then completed her clinical training back in Knoxville, at the University of Tennessee, before receiving her DVM. Dr. Beckner enjoys playing tennis, traveling, reading and perhaps most of all, spending time with her furchild, Sully, a Golden Retriever. You may recognize Dr. Beckner from her time as a veterinary assistant at our downtown location while finishing vet school! She is ecstatic to be part of the Central Vet family again and looks forward to continuing to help clients and patients stay happy and healthy ##### Dr. Miguel Ángel de Villa Central Vet Family Member since July 2023. Location: Downtown Dr. Miguel Ángel de Villa was born in Venezuela and grew up in sunny South Florida. He completed his undergradate studies in biology and chemistry at Florida State University and graduated with high honors at the University of Florida College of Veterinary Medicine in May 2023. Dr. De Villa has been practicing at Central Veterinary Hospital since July 2023. His particular interests in veterinary medicine include preventative and primary medicine, dentistry, soft tissue surgery, dermatology, and internal medicine. In his spare time, Dr. Miguel enjoys playing and watching tennis and soccer, hiking, traveling, eating, and spending time with family. Dr. de Villa currently practices in the downtown clinic. Dr. de Villa is also fluent in Spanish and is looking forward to being able to help our clients feel at ease during their visits (el Dr. de Villa habla español y puede ver clientes y sus mascotas en español). ##### Dr. Megan Broadrick Central Vet Family since July 2023 Location: Northeast Dr. Broadrick is from Nashville, TN and moved to Knoxville with her husband, Carson, in 2018. They have enjoyed living here and consider it our home. They love spending time with friends and family, exploring nature, and discovering all the yummy food and coffee shops that are around. She also enjoys picking flowers and going to art museums. She got started in this field as a licensed veterinary nurse many years ago and loved every minute of it. I decided to go back to school to become a Veterinarian and graduated from UTCVM in 2023. It has been quite the rewarding journey for her and she wouldn't trade it for anything. She finds special interest in soft tissue surgery, dentistry, internal medicine, and wellness care. What she loves the most about veterinary medicine is having the privilege to not only care for all types of animals, but the humans as well. The relationship between us and our furry (or not furry) friends is so special and she takes joy in being a part of that. ##### Dr. Sandrina Simonovich Central Vet Family Member since 2024. Location: Northeast Dr. Simonovich graduated from the University of Tennessee College of Veterinary Medicine (UTCVM) in 2024 and has been a valued member of the Central Vet team for the past two years. Originally from New Jersey, she earned her undergraduate degree from Florida State University before pursuing her veterinary career. A self-proclaimed cat enthusiast, Dr. Simonovich shares her home with four cats: Jaxson, Willow, Figs, and Stallone. Outside of work, she enjoys arts and crafts, spending time on the lake with her boat, cooking, and catching the latest movies. ##### Dr. Taylor Minger Central Vet Family Member since 2026. Location: Downtown- Urgent Care Originally from Northern Virginia, Dr. Minger earned her DVM degree from the Virginia-Maryland College of Veterinary Medicine at Virginia Tech in 2021. She practiced feline-exclusive medicine at a cat-only clinic for three years before transitioning to relief work with both dogs and cats. While she enjoys treating dogs, cats remain her true passion. Her professional interests include internal medicine, cardiology, anesthesia and analgesia, and soft-tissue surgery. Outside of veterinary medicine, Dr.Minger is an avid Baltimore Orioles fan and watches nearly every game. She also participates in autocross events and is devoted to her orange-and-white mackerel tabby cat, Spencer. In her free time, she enjoys spending time with her husband, who is pursuing a veterinary residency in Clinical Pathology at the University of Tennessee College of Veterinary Medicine, and their Shetland Sheepdog, Winston. ##### Dr. Julianne Carter Central Vet Family Member since 2026. Location: Downtown An East Tennessee native, Dr. Carter enjoys exploring the outdoors with her husband, Jake, and their dogs. On rainy days, she can often be found baking or trying new restaurants. She attended the University of Tennessee in Knoxville for both her undergraduate studies and veterinary education. Dr. Carter has special interests in internal medicine, feline medicine, and dentistry. As a recent graduate, she continues to grow and develop her veterinary skills while providing compassionate care to her patients. She is known for her willingness to help others, her ability to listen to different perspectives, and her commitment to fostering a positive and collaborative team environment. ##### Dr. Abby Phillips Central Vet Family Member since 2026. Location: Downtown Dr. Phillips was raised in Johnson City, Tennessee. She moved to Knoxville and got a B.S in Animal Science in 2019. During her tine in undergraduate school, she worked at central vet as a receptionist and then a doctor's assistant. Dr. Phillips attended St. George's University in Grenada, West Indes and received her Doctorate of Veterinary Medicine in June of 2026. She looks forward to establishing relationships with her clients and patients, and treating them through all stages of life. When she is not at work, she enjoys being outdoors, working on her paint by numbers, and spending time with her family. She has a sphynx cat named Jahi, and a chihuahua mix named Miley. ##### Dr. Monica Creazzo Central Vet Family Member since 2026. Location: Downtown- Urgent Care Originally from Morristown, Tennessee, Dr. Monica attended the University of Tennessee for both her undergraduate studies and veterinary education. For the past three years, she has worked in mixed animal practice, gaining experience caring for a wide variety of patients. That experience helped her develop strong adaptability and quick decision-making skills, qualities that serve her well in urgent care settings. Her professional interests include surgery, preventive medicine, and hospice care. She is known for her compassionate and approachable nature, taking time to listen to clients and ensure they feel heard and supported throughout their pets' care. She believes that a little laughter can go a long way and enjoys building meaningful connections with both patients and their families. Outside of work, she enjoys hiking with her dog, Jill, paddle boarding, and cooking. Go Vols! ##### Madeleine Masse Womble - Practice Manager Central Vet Family Member since January 1999. Madeleine: Madeleine was born in Quebec, Canada, and moved to the United States in the 1980s. After her husband Jeff completed his military service, the family returned to his hometown of Knoxville, Tennessee. Today, they enjoy the peaceful country life in Union County. Madeleine and Jeff are proud parents of three grown children, all graduates of the UTK, and are blessed with three grandchildren. When she's not at work, Madeleine enjoys spending time with family, being outdoors, playing tennis and pickleball, boating, and participating in her church community. A lifelong animal lover, Madeleine shares her home with Mocha and two spirited Pomeranians, Rip and Latte. ##### Kelly – Practice Manager Central Vet Family Member since August 2008. Kelly joined Central Veterinary Hospital in 2008 while attending the University of Tennessee, where she earned a degree in Natural Resource and Environmental Economics. After graduating, she transitioned to a full-time role and now serves as Practice Manager. Over the past 18 years, Kelly has enjoyed helping Central Vet grow by improving operations, supporting the team, and finding creative solutions to keep the hospitals running smoothly. Outside of work, Kelly enjoys cooking, baking, crafting, and tackling new projects. She loves spending time with family and friends, especially her husband, Buster, and their daughter, Evelyn, and is always eager to learn something new. ##### Mercedes – Vet Assistant Manager Central Vet Family Member since November 2010. Location: Downtown Mercedes was originally born in St. Petersburg, Florida. She started out working as an after school volunteer in 2009 and was officially hired in November 2010. She has attended Pellissippi State Technical Community College. She loves working with animals, and has spent time at an animal sanctuary in Costa Rica. She has four cats. In her free time she enjoys reading, watching TV, and being with family. ##### Megan Hutchinson – Client Relation Specialist Supervisor Central Vet Family Member since 2021. Location: Downtown Megan is a native of Knoxville and has been with Central Vet for over five years at our Downtown location and is passionate about supporting her team, our patients and their families. A devoted wife, mother, and grandmother of a large family; she values faith, family, and meaningful connections. Megan shares her home with two beloved dogs who are an important part of her family. Whether at work or at home, Megan brings compassion, dedication, and a positive attitude to all aspects of her life. ##### Nicole Eddy – Northeast Clinic Manager. Central Vet Family Member since 2021 With nearly 10 years of experience in veterinary medicine and almost 20 years in leadership and management, she brings a unique combination of operational expertise, team development, and a passion for delivering exceptional patient and client care. Originally from West Virginia, Nicole moved to East Tennessee six years ago with her husband and has proudly made the area home. She thrives in the fast-paced environment of veterinary medicine, especially emergency cases, and enjoys the teamwork and energy that come with a busy hospital. She is passionate about building strong, positive teams and believes great leadership comes from supporting others, encouraging growth, and continually striving for excellence. Outside of work, Nicole and her husband enjoy spending time with their four dogs—two French Bulldogs, a Great Dane mix, and a Doberman. In their free time, they love taking motorcycle rides through the beautiful scenery of East Tennessee and discovering new local restaurants. As self-proclaimed foodies, they enjoy supporting local businesses and exploring everything the community has to offer. Nicole feels fortunate to work alongside an incredible team every day and is committed to fostering a positive culture where employees, clients, and patients alike can thrive. She believes that when people feel supported, valued, and empowered, exceptional care naturally follows. ##### Dawn - Choto Clinic Manager Dawn, our Choto Clinic manager, was helpful when we opened this location. She has been in the veterinary field for over 26 years, working in all departments including management. Originally from Union, IL, her family moved to Knoxville in May 2020. Dawn currently resides in Rockford, Tn with her husband Rodney and youngest son Danny. In her spare time, she enjoys camping with her border collies Simba and Sarabi and hanging out with her ponies and goats. Her crazy house of animals includes her 5 dogs, Shelby the lab, Stitch the sheltie, her 2 wild border collies, Simba and Sarabi, and the outcast Tito, her cat Chappie, and Zazu the cockatiel. ##### Irene - Medical Care Manager Irene Thompkins was raised in Illinois and moved to Tennessee to attend the University of Tennessee. She has been a valued member of the Central Veterinary Hospital team since 2009, starting as a part-time employee and transitioning to a full-time role after graduating with a degree in Animal Science. In 2018, she earned her Licensed Veterinary Medical Technician (LVMT) credential to further expand her knowledge and expertise in veterinary medicine. Irene works closely with both patients and staff to ensure the highest standard of care and enjoys fostering a supportive, collaborative environment for the entire team. Outside of work, she enjoys spending time with her husband, Justin, and their daughter, Rosalie, along with their furry family members, which include two dogs and two cats. Her lifelong love of animals is at the heart of everything she does, both professionally and personally. ##### Client Relations Specialists ##### Licensed Veterinary Medical Technicians ##### Veterinary Assistants ##### Northeast Clinic Staff ##### Choto Clinic Staff --- ## Travel Form URL: https://www.centralvethospital.com/resources/travel-form/ #### Pet Travel Information Form Please complete this form to help us prepare for your pet’s upcoming travel. New World Screwworm Notice Effective immediately, travel to Mexico with dogs is prohibited following the detection of New World Screwworm. Dogs re-entering the United States must meet APHIS screwworm freedom certification requirements. For questions or the latest updates, please give us a call. --- ## Pet Travel Assistance URL: https://www.centralvethospital.com/pet-travel-assistance/ ### Domestic & International Pet Travel Traveling with your pet can be exciting, but the paperwork, timelines, and country-specific requirements can quickly become overwhelming. At Central Veterinary Hospital, we help make the process easier by guiding you through the veterinary requirements for both domestic and international pet travel . Our team provides the services needed to prepare your pet for travel, including Certificates of Veterinary Inspection (CVIs), international health certificates, required vaccinations, laboratory testing, and other travel-related veterinary documentation . Whether your pet is flying within the United States or relocating overseas, we are here to help you navigate the process. ##### What We Offer We assist with pet travel preparation for both dogs and cats, including: • Domestic health certificates / Certificates of Veterinary Inspection (CVIs) • International health certificates • Required vaccinations based on destination • Destination-specific laboratory testing • Microchip verification when required • Pre-travel examinations • Guidance on timing and required documentation • Coordination of health paperwork needed for travel ##### Domestic Pet Travel If your pet is traveling within the United States, some airlines, states, and situations may require a health certificate or proof of current vaccinations. We can help determine what is needed and complete the required exam and documentation for your trip. ##### International Pet Travel International pet travel often involves strict timelines and country-specific requirements. Depending on the destination, your pet may need: • A current rabies vaccine • Additional vaccinations • Specific lab testing • Microchip identification • An international health certificate • Additional paperwork based on import regulations ##### Important to Know International travel requirements vary by country and may change based on destination rules, airline policies, and travel dates. Some destinations require weeks or even months of advance planning, so we strongly encourage clients to begin the process as early as possible. Because many travel documents have strict timing requirements, delays in scheduling can impact your pet's ability to travel as planned. ##### When to Contact Us Please reach out as soon as you know your pet will be traveling. Early planning gives us the best opportunity to complete all exams, vaccines, testing, and paperwork within the required timeframe. Central Veterinary Hospital is proud to serve Knoxville and the surrounding communities with compassionate, comprehensive veterinary care. Our goal is to help make pet travel preparation as smooth and stress-free as possible while ensuring your pet receives the care and documentation needed for travel. --- ## Careers URL: https://www.centralvethospital.com/careers/ ## Careers --- ## Emergency URL: https://www.centralvethospital.com/emergency/ # Emergency Veterinary Care in Knoxville, TN Call Urgent Care 865.525.1167 Monday 5PM - 10PM Tuesday 5PM - 10PM Wednesday 5PM - 10PM Thursday 5PM - 10PM Friday 5PM - 10PM Saturday 10AM - 10PM Sunday 12PM - 7PM In times of emergency, your pet's health and well-being are our top priorities. At Central Veterinary Hospital, we provide immediate, compassionate care for your pets, ensuring they receive prompt and effective treatment. Our team of experienced veterinarians and medical staff is equipped to handle a variety of emergency situations, always treating your pet with empathy and professionalism. ### Our Services and Facilities Our clinic is equipped with essential diagnostic tools, including X-ray and ultrasound machines, and blood analysis equipment, to swiftly diagnose and treat your pet’s condition. We perform many soft tissue and orthopedic procedures, including but not limited to wound repairs, c-sections, foreign body removals, and much more. While we handle many emergencies, we refer severe trauma cases or those requiring intensive care to a specialized 24-hour facility, ensuring your pet receives the best possible care. ### Recognizing Pet Emergencies Understanding when your pet needs urgent medical attention is crucial. Key indicators include trauma-related injuries, severe gastrointestinal issues, alarming behavioral changes, respiratory difficulties, abdominal swelling or pain, neurologic symptoms, foreign object ingestion, and urinary problems. In these situations, immediate veterinary attention is crucial. ### Our Commitment to Collaboration We believe in working alongside your local primary veterinarians. After emergency treatment, we ensure a smooth transition back to your regular vet for continued care. Our aim is to complement, not replace, the care they provide, ensuring a comprehensive approach to your pet's health. For immediate assistance or more information about our emergency services, please contact our office. At Central Veterinary Hospital's Urgent Care, we are ready to provide quality care and guidance during critical moments, always prioritizing the health and comfort of your pet and your peace of mind. ### Save Time & Money by shopping our online store! ### Testimonials "The staff has been amazing at communicating with us and answering all of our questions. On top of that everyone has been so kind and professional. It is no wonder the hospital is so highly reviewed." - Elizabeth Bryant"Central Vet is nearing legend status. They've been doing good vet work for decades! Great, friendly staff." - Josh Staunton"Very caring, kind, and knowledgeable staff. I don't see me going anywhere else with my animals." - James Moore"Excellent care, very trustworthy and thoughtful. Hannah F. and Dr. Beckner are a dream team. They took great care of our kitty, who can be skittish and squirmy. I would definitely recommend them." - Erin Clarissa"We came in as an ER visit at 6:30 one evening, everyone front front desk to the vet tech and vet were so nice and helpful and got us in an out easily! The vet then followed up a few days later to make sure our pup was doing okay. Fantastic service all the way around!" - Margaret Julian ### Follow Along @centralveterinary --- ## Contact URL: https://www.centralvethospital.com/contact/ ### Contact Us Emergencies Animal Emergency & Specialty Center 865.693.4440 UT Small Animal Hospital 865.974.8387 --- ## Downtown Knoxville URL: https://www.centralvethospital.com/contact/downtown-knoxville/ ### Downtown Knoxville ##### & After Hours Urgent Care Central Veterinary Hospital 1212 Clinch Ave Knoxville, TN 37916 Phone: 865.525.1167 Regular Business Hours Weekdays: 7am – 7pm Saturday: 7am – 1pm Sunday: Urgent Care only Urgent Care Hours Weekdays: 5pm – 10pm Saturday: 10am – 10pm Sunday: 12pm – 7pm --- ## Resources URL: https://www.centralvethospital.com/resources/ ### Forms At Central Veterinary Hospital, we offer patient forms which are made available online which you can complete within the convenience of your own home or office. Fax, print, or complete them online by selecting one below. New/Updated Client Form Comprehensive Pet Form Dental / Anesthetic Consent Surgical / Anesthetic Consent Pre-Appointment Form Pet Travel Information Form Urgent Care Form ### CareCredit CareCredit healthcare credit card for veterinary care for pets big and small Whether it’s a routine checkup or emergency surgery, you shouldn’t have to worry about how to get the best medical care for your pet. That’s why we’re pleased to accept the CareCredit healthcare credit card. CareCredit lets you say “yes” to recommended treatment for your pet immediately, and pay for it in convenient monthly payments that fit your budget. CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.* With CareCredit, you can use your card for all of your pet’s follow-up care as well as annual exams and vaccines. We proudly accept the CareCredit credit card to help you finance your healthcare needs. Now you can use  Pay My Provider , a new online payment solution from CareCredit, to pay outstanding balances quickly and securely. Special financing options are available. * Visit  Pay My Provider  to pay with your CareCredit credit card. Don’t have CareCredit?  Apply here or learn more. *Subject to credit approval. Minimum monthly payments required. Promotional financing options are available on purchases of $200 or more. Standard Account Terms apply to purchases of less than $200. Promotional financing options available through Pay My Provider may differ from options available in-office. Ask us for details. --- ## Dental / Anesthetic Consent Form URL: https://www.centralvethospital.com/resources/dental-anesthetic-consent-form/ ### Dental / Anesthetic Consent Form --- ## Surgical / Anesthetic Consent Form URL: https://www.centralvethospital.com/resources/surgical-anesthetic-consent-form/ ##### Surgical / Anesthetic Consent Form --- ## Choto URL: https://www.centralvethospital.com/contact/choto/ ### Choto Central Veterinary Hospital 12330 S. Northshore Dr. Knoxville, TN 37922 Phone: 865.288.4630 Business Hours Monday: 7:30am – 5:00pm Tuesday: 7:30am – 5:00pm Wednesday: 7:30am - 5:00pm Thursday: 7:30am – 5:00pm Friday: 7:30am – 5:00pm Saturday: 8:00am – 1:00pm Sunday: Closed ##### Choto Clinic Staff --- ## Northeast Knoxville URL: https://www.centralvethospital.com/contact/northeast-knoxville/ ### Northeast Knoxville Central Veterinary Hospital 3314 Mill Rd Knoxville, TN 37924 Phone: 865.523.6886 Business Hours Monday: 7:30am - 5:00pm Tuesday: 7:30am - 5:00pm Wednesday: 7:30am - 5:00pm Thursday: 7:30am - 5:00pm Friday: 7:30am - 5:00pm Saturday: 8:00am - 1:00pm Sunday Closed ##### Northeast Clinic Staff --- ## Preventative Care URL: https://www.centralvethospital.com/services/preventative-care/ #### Our affordable monthly payment plans make it easy to say yes to all of the care your pets need. It’s never a good idea to “wing it” when it comes to the health of a loved one. Having a plan that addresses health concerns can provide peace-of-mind and prevent small problems from turning into big ones. At  Central Veterinary Hospital  we believe prevention is the best medicine, so we have decided to offer wellness plans that will allow pet owners to keep their pets happy and healthy, no matter their age or breed. Wellness plans are affordable and easy to understand. Low monthly payments Recommended vaccinations Routine lab testing and exams Service Guide Included In Plan Available as an add-on 4 exams (preventative or sick/injury) ✓ Core annual vaccinations ✓ Intestinal Parasite Screening ✓ Heartworm Screening ✓ Thyroid T4 screen ✓ Urinalysis ✓ Annual complete blood screen (CBC/Chemistry) ✓ 12 Nail Trims ✓ 12 Ear Cleanings ✓ 12 Anal Gland Expressions ✓ Heartworm/intestinal parasite prevention ✓ Flea/tick prevention ✓ Dental cleaning with full-mouth radiographs ✓ Additional puppy/kitten visits (including boosters) ✓ Microchipping ✓ Additional non-core vaccinations ✓ Spay/Neuter ✓ Annual radiographs ✓ ## Plan Pricing Initial membership fee $79.95 Multiple-pet discount -$20.00 Monthly payment for dogs $40.95 Monthly payment for cats $34.95 Discount on non-plan services 10% Discount on preventatives added to plan 20% Preventative care is the combination of regular examinations, vaccinations, screenings, and other medical services that your veterinarian performs when your pet comes in for a visit. These procedures allow your vet to create a health history of your pet, and catch and treat small health issues before they turn into big problems. Checkups, vaccinations, blood work, intestinal parasite and urine screenings, dental cleanings, and other routine services fall under the preventative care category. The age, gender, breed, and general health status of your pet will impact the type of preventative services administered to them. Yes. Illness doesn't discriminate, and starting preventative care right away will ensure they have a long, happy, healthy life. Vaccines to prevent diseases like rabies and distemper should be given to your pet early on in their life, and spaying or neutering your pet early on will prevent many health and behavioral issues. Yes. As a pet ages, different health concerns can crop up. Regular checkups and screening can catch these health issues, and allow your pet to live comfortably as they transition into their golden years. The preventative services for senior pets include: biannual checkups, dental cleanings, vaccinations, blood and urine screenings, parasite control, and more. A Preventative Care Plan is an affordable monthly payment plan that pet owners can use to pay for their pets' preventative care services. Preventative Care Plans were created by verterinarians who know what it takes to keep your pet healthy, while still keeping the cost reasonable. With preventative care plans, vets can work side-by-side with pet owners to create customized preventative plans for their pets, as well as an appropriate monthly payment plan to cover the cost of the services. Yes. After you and your veterinarian determine if a preventative care plan is right for your pet, your monthly membership fee will be created, and the fee will appropriately reflect the cost of the coverage. Yes. We understand that life happens and unforeseeable circumstances are impossible to predict. We make it easy to cancel or change your preventative care plan at any time, and won't charge you cancellation fees. All you are responsible for is the regular price of services you've utilized thus far. No. Preventative care plans are not the same as pet insurance. Pet insurance helps to offset the cost of major health issues like severe illness or unexpected injury, whereas wellness plans are meant to help you manage the cost of your pet's preventative care services. If you... • bring your pet to see their veterinarian one or more times per year, • notice signs of gum disease or other dental issues in your pet, • desire your pet to be up-to-date on their vaccinations, • or know your pet has certain health issues that are associated with their breed or genetic history, ... then a wellness plan is right for you! If you have more questions about a plan for your pet, feel free to contact us . --- ## CT Scans URL: https://www.centralvethospital.com/services/ct-scans/ ### CT Scans At Central Veterinary Hospital, we are proud to offer advanced CT imaging to provide precise diagnostics for pets. Our state-of-the-art Computed Tomography (CT) scanner allows our veterinarians to detect and diagnose complex conditions with unparalleled accuracy. ##### Why Choose a CT Scan for Your Pet? CT scans provide high-resolution, 3D imaging, making them invaluable for identifying conditions that standard X-rays cannot fully capture. This advanced technology is particularly effective for: Neurological Disorders - Detecting brain tumors, spinal cord injuries, and intervertebral disc disease (IVDD). Orthopedic Conditions – Evaluating fractures, joint abnormalities, and bone tumors. Cancer Detection – Locating tumors and assessing their spread. Respiratory & Cardiovascular Issues – Diagnosing conditions affecting the lungs, heart, and nasal passages. Dental & Skull Imaging – Detecting hidden dental diseases, jaw fractures, and sinus problems. Abdominal & Soft Tissue Evaluation – Providing detailed images of the liver, kidneys, intestines, and other organs. ##### What to Expect During a CT Scan For accurate imaging, pets must remain completely still. In most cases, sedation or general anesthesia is required. The procedure is quick and non-invasive, typically completed in just a few minutes. Our veterinary team ensures the highest level of safety and comfort for your pet throughout the process. ##### Expert Interpretation & Treatment Planning Once the CT scan is complete, our Veterinarians will consult with a board certified radiologist who will carefully analyze the images to develop a personalized treatment plan. Whether confirming a diagnosis or guiding a surgical procedure, CT imaging allows us to provide the highest level of veterinary care. ##### Schedule a CT Scan for Your Pet If your pet requires advanced imaging, our team is here to help. Contact us today to learn more about CT scans at Central Veterinary Hospital or to schedule a consultation. --- ## Refer A Patient URL: https://www.centralvethospital.com/refer-a-patient/ At Central Veterinary Hospital, we partner with local veterinary clinics to provide advanced CT imaging for their patients. Our state-of-the-art CT scanner delivers high-resolution, 3D imaging to assist in diagnosing complex medical conditions. If your clinic needs specialized imaging for a patient, use the form below to submit a referral. Our team will coordinate the scan and provide comprehensive imaging reports to support your continued care. --- ## Surgery URL: https://www.centralvethospital.com/services/surgery/ ### Surgery We are proud to provide Knoxville, TN, and surrounding communities with state-of-the-art veterinary surgical procedures. We believe in utilizing the highest level of medical technology, and our surgeons are experienced and highly trained. Our doctors continually strive to advance their surgical skills and many are trained in more advanced soft tissue and orthopedic procedures. Our surgical suites are fully equipped with surgical and anesthetic tools to keep your pet safe throughout surgery. We strive to follow all of the anesthetic and surgical guidelines set forth by the American Animal Hospital Association. We also realize that it can be stressful to have your pet undergo surgery. We want to assure you that your pet is in good hands, and that we will do everything to provide the best care possible. We will communicate with you about the things you need to know before, during, and after your pet’s surgery. It is our goal to make the entire process go smoothly and to eliminate the stress and worry of surgical procedures. If you have any questions, comments, or concerns, please don’t hesitate to contact us today. ##### Some of the surgical procedures we provide at CVH • Spay and neuter • Mass removal • Foreign body removal • Cystotomy (bladder stone removal) • Electrosurgery • Amputations• Brachycephalic airway surgery • Gastropexy (stomach tacking) • Splenectomy • Fracture repair by both internal and external fixation • Total ear canal ablation • Perineal urethrostomy• Enucleation • Entropion • Ear hematoma repair • Cranial cruciate repair by lateral suture • Medial patellar luxation --- ## Schedule Now URL: https://www.centralvethospital.com/schedule-now/ ### Schedule An Appointment --- ## Privacy Policy URL: https://www.centralvethospital.com/privacy-policy/ Last Updated: October 30, 2024 This Privacy Notice for Central Veterinary Hospital ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you: • Visit our website at https://centralvethospital.com , or any website of ours that links to this Privacy Notice • Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at info@centralvethospital.com . ## Summary of Key Points This summary provides key points from our Privacy Notice. For details, click the link following each key point or use our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. Do we process any sensitive personal information? We do not process sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs. Do we collect any information from third parties? We do not collect any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. Learn more about how we process your information. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information. How do we keep your information safe? We use organizational and technical measures to protect your personal information. However, no electronic transmission or storage technology is 100% secure, so we cannot guarantee against unauthorized access. Learn more about how we keep your information safe. What are your rights? Depending on your location, you may have rights regarding your personal information. Learn more about your privacy rights. How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.centralvethospital.com/contact/ , or by contacting us. We will consider and act upon requests in accordance with applicable laws. Want to learn more about what we do with information we collect? Review the Privacy Notice in full . ## Table of Contents 1. 1. What Information Do We Collect? 2. 2. How Do We Process Your Information? 3. 3. What Legal Bases Do We Rely On to Process Your Personal Information? 4. 4. When and With Whom Do We Share Your Personal Information? 5. 5. Do We Use Cookies and Other Tracking Technologies? 6. 6. How Long Do We Keep Your Information? 7. 7. How Do We Keep Your Information Safe? 8. 8. Do We Collect Information from Minors? 9. 9. What Are Your Privacy Rights? 10. 10. Controls for Do-Not-Track Features 11. 11. Do United States Residents Have Specific Privacy Rights? 12. 12. Do We Make Updates to This Notice? 13. 13. How Can You Contact Us About This Notice? 14. 14. How Can You Review, Update, or Delete the Data We Collect from You? ## 1. What Information Do We Collect? ### Personal Information You Disclose to Us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, and may include: • Names • Phone numbers • Email addresses • Mailing addresses • Job titles • Contact preferences • Billing addresses Sensitive Information. We do not process sensitive information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such information. ### Information Automatically Collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location. This information is needed for security and internal analytics. Like many businesses, we collect information through cookies and similar technologies. • Log and Usage Data. This includes IP address, device information, browser type, and usage data such as pages viewed, searches, and other actions. • Device Data. This includes information about your device such as IP address, device ID, browser type, and operating system. • Location Data. We collect data about your device’s location. You can opt out by disabling your device’s Location settings. ### Google API Our use of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements . ## 2. How Do We Process Your Information? In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: • To deliver and facilitate delivery of services. We may process your information to provide you with the requested service. • To respond to user inquiries and support requests. We may process your information to respond to your inquiries and resolve potential issues. • To send administrative information. We may process your information to send details about our products, terms, and policies. • To fulfill and manage orders. We may process your information to handle orders, payments, and returns made through the Services. • To enable user-to-user communications. We may process your information to facilitate communication between users. • To request feedback. We may process your information to gather feedback and improve our Services. • To send marketing and promotional communications. We may process your personal information for marketing purposes, in line with your preferences. You can opt out of marketing emails at any time. WHAT ARE YOUR PRIVACY RIGHTS? • To protect our Services. We may process your information to keep our Services safe and secure, including fraud monitoring and prevention. • To identify usage trends. We may analyze how our Services are used to improve them. • To determine the effectiveness of our marketing campaigns. We may process your information to understand and improve the relevance of our promotional campaigns. • To save or protect an individual's vital interest. We may process information to prevent harm to an individual. ## 3. What Legal Bases Do We Rely on to Process Your Information? In Short: We process your personal information only when necessary and with a valid legal basis, such as your consent, compliance with laws, fulfilling contractual obligations, protecting rights, or for legitimate business interests. ### If You Are Located in the EU or UK, This Section Applies to You The GDPR and UK GDPR require us to explain the legal bases for processing your personal information. We may rely on: • Consent. We may process your information if you have given us permission for a specific purpose. You can withdraw your consent at any time. • Performance of a Contract. We may process your information to fulfill our contractual obligations or at your request prior to entering into a contract. • Legitimate Interests. We may process information to achieve our legitimate business interests without overriding your rights, such as sending special offers, analyzing Service usage, and supporting marketing. • Legal Obligations. We may process information to comply with legal obligations, such as cooperating with law enforcement or as evidence in litigation. • Vital Interests. We may process information to protect your vital interests or those of a third party. ### If You Are Located in Canada, This Section Applies to You We may process your information with express or implied consent. You can withdraw your consent at any time. In some cases, we may process your information without consent, including: • If collection is in the interests of an individual and consent cannot be obtained in a timely way. • For fraud detection and prevention, or for business transactions if certain conditions are met. • If disclosure is required by a court order or subpoena, or if produced in the course of employment or business. • If it is for journalistic, artistic, or literary purposes, or if publicly available as specified by regulations. ## 4. When and With Whom Do We Share Your Personal Information? In Short: We may share information in specific situations described below or with certain categories of third parties. Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (collectively, "third parties") who perform services on our behalf. We have contracts in place with these third parties to safeguard your personal information, ensuring they only process your data per our instructions and do not share it with other organizations. Categories of third parties we may share personal information with include: • Ad Networks • Cloud Computing Services • Data Analytics Services • Data Storage Service Providers • Performance Monitoring Tools • Retargeting Platforms • Sales & Marketing Tools • Social Networks • Testing Tools • Website Hosting Service Providers • Communication & Collaboration Tools Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API) to estimate your location for improved service accuracy. You may revoke consent at any time by contacting us. For more on Google’s privacy practices, visit the Google Privacy & Terms page . ## 5. Do We Use Cookies and Other Tracking Technologies? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. These technologies help maintain security, prevent crashes, save preferences, and support basic site functions. We also allow third parties to use online tracking technologies on our Services for analytics and advertising purposes, including managing and displaying advertisements, tailoring ads to your interests, or sending abandoned shopping cart reminders. To opt-out of tracking, refer to section " Do United States Residents Have Specific Privacy Rights? " Specific information on cookie usage and how to opt out is available in our Cookie Notice. ### Google Analytics We may share your information with Google Analytics to track and analyze usage of our Services. To opt-out, visit Google Analytics opt-out or adjust Ads Settings for mobile apps. Additional opt-out options include Network Advertising Initiative and NAI Mobile Choice . ## 6. How Long Do We Keep Your Information? In Short: We keep your information as long as necessary to fulfill the purposes outlined in this Privacy Notice unless required otherwise by law. We will retain your personal information only as long as it is needed for the purposes set out in this Privacy Notice, unless a longer retention period is required by law (such as for tax or legal obligations). Once we no longer need your information for legitimate business purposes, we will delete or anonymize it. If deletion is not possible (for instance, if stored in backup archives), we will securely store and isolate it until deletion is feasible. ## 7. How Do We Keep Your Information Safe? In Short: We protect your personal information through organizational and technical security measures. We have implemented reasonable security measures designed to safeguard any personal information we process. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee that hackers or other unauthorized third parties will not bypass these measures and improperly access your information. Transmission of personal information to and from our Services is at your own risk, and we recommend accessing our Services in a secure environment. ## 8. Do We Collect Information from Minors? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not intentionally collect, solicit data from, or market to children under 18. By using the Services, you confirm you are at least 18, or that you are the parent or guardian of a minor using the Services. If we learn we have collected data from children under 18, we will delete such information. If you are aware of any data we may have from children under 18, please contact us at info@centralvethospital.com . ## 9. What Are Your Privacy Rights? In Short: Depending on your residence, you may have rights that allow greater control over your personal information. If you are in certain regions (such as the EEA, UK, Switzerland, or Canada), you may have rights under data protection laws to request access to your personal information, request rectification, restrict processing, or object to processing. To exercise these rights, please contact us using the details in the section " How Can You Contact Us About This Notice? " below. We will act on any request in accordance with applicable data protection laws. If you believe we are unlawfully processing your personal information, you may file a complaint with your Member State data protection authority in the EEA, or the UK data protection authority . In Switzerland, you may contact the Federal Data Protection and Information Commissioner . Withdrawing Your Consent: If we rely on your consent to process your data, you may withdraw it at any time by contacting us using the details in " How Can You Contact Us About This Notice? " below. Opting Out of Marketing: You can unsubscribe from marketing communications by clicking the unsubscribe link in our emails or contacting us using the details in " How Can You Contact Us About This Notice? " below. Note that we may still communicate with you for service-related messages or non-marketing purposes. Cookies and Similar Technologies: Most browsers accept cookies by default. You may adjust your browser settings to reject cookies. However, doing so may impact some features of our Services. ## 10. Controls for Do-Not-Track Features Most browsers and mobile operating systems have a Do-Not-Track (DNT) feature to signal your privacy preference to avoid online tracking. There is no established standard for recognizing DNT signals, so we do not respond to them. If a DNT standard becomes available, we will update this Privacy Notice accordingly. California law requires us to disclose how we respond to DNT signals. As there is no industry standard, we do not respond to DNT signals at this time. ## 11. Do United States Residents Have Specific Privacy Rights? In Short: If you are a resident of specific US states, you may have the right to access, correct, delete, or request other actions on your personal information. More information on your rights is provided below. ### Categories of Personal Information We Collect In the past 12 months, we have collected the following categories of personal information: Category Examples Collected A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information YES C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data YES D. Commercial information Transaction information, purchase history, financial details, and payment information YES E. Biometric information Fingerprints and voiceprints NO F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements YES G. Geolocation data Device location YES H. Audio, electronic, sensory, or similar information Images and audio, video, or call recordings created in connection with our business activities NO I. Professional or employment-related information Business contact details in order to provide services at a business level, job title, work history, and professional qualifications if you apply for a job with us YES J. Education Information Student records and directory information YES K. Inferences drawn from collected personal information Inferences drawn from any collected information to create a profile or summary, e.g., preferences and characteristics YES L. Sensitive personal information N/A NO We may also collect other personal information outside of these categories when you interact with us in person, online, or by phone or mail in the context of: • Receiving help through our customer support channels • Participation in customer surveys or contests • Facilitation in the delivery of our Services and responding to your inquiries We will use and retain the collected personal information as needed to provide the Services or for the following categories: • Category A: As long as the user has an account with us • Category B: As long as the user has an account with us • Category C: As long as the user has an account with us • Category D: As long as the user has an account with us • Category F: As long as the user has an account with us • Category G: As long as the user has an account with us • Category I: As long as the user has an account with us • Category J: As long as the user has an account with us • Category K: As long as the user has an account with us ## Sources of Personal Information Learn more about the sources of personal information we collect in WHAT INFORMATION DO WE COLLECT? ## How We Use and Share Personal Information Learn more about how we use your personal information in the section, HOW DO WE PROCESS YOUR INFORMATION? We collect and share your personal information through: • Targeting cookies/Marketing cookies • Social media cookies • Beacons/Pixels/Tags ### Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered "selling" of your personal information. We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: • Category A. Identifiers • Category C. Characteristics of protected classifications under state or federal law • Category D. Commercial information • Category F. Internet or other electronic network activity information • Category G. Geolocation data • Category I. Professional or employment-related information • Category J. Education information The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? ## Your Rights You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include: • Right to know whether or not we are processing your personal data • Right to access your personal data • Right to correct inaccuracies in your personal data • Right to request the deletion of your personal data • Right to obtain a copy of the personal data you previously shared with us • Right to non-discrimination for exercising your rights • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects Depending upon the state where you live, you may also have the following rights: • Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law) • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law) • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law) • Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law) • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law) • Right to opt out of the collection of sensitive data and personal data collected through voice or facial recognition features (as permitted by applicable law, including Florida’s privacy law) ## How to Exercise Your Rights To exercise these rights, you can contact us by visiting https://www.centralvethospital.com/contact/ , by calling toll-free at any of our locations, or by referring to the contact details at the bottom of this document. Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof of valid authorization to act on your behalf in accordance with applicable laws. ## Request Verification Upon receiving your request, we will need to verify your identity. We will only use personal information provided in your request to verify your identity or authority. If we cannot verify your identity from the information already maintained by us, we may request additional information for verification, security, or fraud-prevention purposes. If you submit the request through an authorized agent, we may need additional information to verify your identity, and the agent must provide a written, signed permission from you to submit such a request. ## Appeals Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@centralvethospital.com . We will provide a written explanation of our decision. If your appeal is denied, you may submit a complaint to your state attorney general. ## California "Shine The Light" Law California residents may request, once a year, information about categories of personal information we disclosed to third parties for direct marketing and the names and addresses of all third parties with whom we shared personal information in the preceding year. To make such a request, submit it in writing using the contact details provided in the HOW CAN YOU CONTACT US ABOUT THIS NOTICE? section. ## 12. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to comply with relevant laws. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice of changes or by direct notification. We encourage frequent review of this Privacy Notice to stay informed of how we protect your information. ## 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments, email us at info@centralvethospital.com or contact us by phone or mail at any of our locations: ### Downtown Knoxville Location Central Veterinary Hospital 1212 Clinch Ave Knoxville, TN 37916 Phone: 865.525.1167 ### Northeast Knoxville Location Central Veterinary Hospital 3314 Mill Rd Knoxville, TN 37924 Phone: 865.523.6886 ### Choto Location Central Veterinary Hospital 12330 S. Northshore Dr. Knoxville, TN 37922 Phone: 865.288.4630 ## 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? You may have the right to request access to, correct inaccuracies, or delete your personal information under applicable laws. To request a review, update, or deletion of your personal information, please visit: https://www.centralvethospital.com/contact/ . --- ## Preventative Care, Sick Exams and Urgent Care URL: https://www.centralvethospital.com/services/preventive-care-sick-exams-and-emergencies/ ### Preventative Care, Sick Exams and Urgent Care We believe the best way to promote overall health is through preventative care. Regular checkups allow us to establish a baseline in your pet’s health and make us aware of any changes that may indicate future problems. We highly recommend bringing your pet in for regular exams. Often times health problems that go undetected can become more serious issues when left untreated, so checkups are important even when your pet appears healthy. Give us a call today to learn more about preventative medicine and how we can care for your pet. We understand that sickness and accidents occur even with the best preventative care. At CVH, we try to make ourselves available during these times as much as possible. We have extended hours at our downtown location and our policy unlike many other veterinarians is to never turn a sick patient away. These times can be extremely difficult and emotional and we try to do our best to communicate our diagnostic findings, disease process, treatment plans as thoroughly as possible. --- ## Prescription Request URL: https://www.centralvethospital.com/prescription-request/ ### Prescription Request --- ## Comprehensive Pet Form URL: https://www.centralvethospital.com/resources/comprehensive-pet-form/ ##### Comprehensive Pet Form --- ## Kennel Cough URL: https://www.centralvethospital.com/08/kennel-cough/ ##### What is kennel cough? Kennel Cough is a term used to describe a range of infectious and highly contagious conditions in dogs where the main symptom is coughing. It is also known as infectious tracheobronchitis or Canine Infectious Respiratory Disease Complex (CIRDC). The condition can be caused by a variety of viruses and bacteria including, adenovirus type-2, parainfluenza virus, canine coronavirus, the bacterium Bordetella bronchiseptica , and many others. Often, it is seen in places with a large number of dogs such as dog parks, grooming salons, and kennels (hence the name). ##### How is it spread? Kennel Cough is very contagious and spreads easily in crowded conditions. It can be transmitted by casual contact such as sniffing or sharing water bowls as well as through droplets in the air. Stress, cold temperatures, and dust or smoke can also increase the likelihood of a dog contracting the condition. ##### Symptoms The first and most obvious symptom that you might think about and notice is a cough. Many times, this has been described and a “honking” cough similar to a goose. It may also sound as though something is stuck in your dog’s throat and they may even cough so hard that they bring up a frothy fluid. Coughing can also be accompanied by runny eyes and nose. It is unlikely to cause lethargy or a loss of appetite. #### Treatment While many cases of kennel cough will resolve on their own with rest, many times your veterinarian will prescribe antibiotics. These are useful to prevent secondary infections from developing as well bacterial causes including Bordetella bronchisepta. There is no specific treatment for viral infections. Most cases resolve in one to three weeks, but some may take longer especially if secondary infections like pneumonia develop. Along with antibiotics, cough suppressants and anti-inflammatory medications may also be prescribed to help with the comfort of the pet as well as the owner when sleep is interrupted. Coughing however can help rid the dog of infection so it is important that they only be used as instructed by the veterinarian. Kennel cough is usually is a mild condition and easily treatable in healthy dogs, but it is important to contact your veterinarian if you notice your dog coughing. A variety of conditions can have this symptom including more serious diseases such as heartworms, collapsing trachea, heart disease, and even canine distemper. ##### Vaccines and Prevention Many of the common strains of kennel cough can be vaccinated against. Most distemper/parvo combination vaccines also protect against Adenovirus-2. Bordetella vaccines are recommended for any dog who is at higher risk of contracting it such as those who regularly are boarded, groomed, or frequent dog parks. Immunity however from these vaccines can vary by individual and situation. Because of this, many kennel facilities require a booster every six months. Unfortunately, there is not a vaccine for every strain of the condition. When these strains are present in an area, they can cause facilities to have to close. It is very important if you notice your dog exhibiting these symptoms to keep them away from others until at least two weeks after they have resolved as this and treatment are the only way to slow transmission. As always, please give us a call if you have any questions or need to schedule an appointment at (865) 525-1167 or click here . --- ## How to Clean a Dog's Ears URL: https://www.centralvethospital.com/08/howtocleanadogsears/ Dog’s ears are a multi-functional, amazing organ that are not only used for hearing the smallest wrapper wrinkle, but also for communicating and even channeling scent to the nose in some breeds! They come in a variety of sizes from the small prick ears of the northern spitz breeds to the giant drop ears of the scent hounds and everything in between. Being such an important part of a dog’s body, care should be taken to make sure they stay in tip top shape making ear checks and sometimes an important part of a dog’s routine grooming routine. ##### Canine Ear Structure With their ears usually more of top of their head, the structure of a dog’s ear canal is very different from a human’s. Their horizontal section can make it difficult for trapped material to work its way out without the assistance of cleanings. If not removed, this material can cause an infection and lead to a red, itchy, painful ear and a miserable pup. ##### Cleaning Ear cleanings do not require any specialized equipment, just a good quality ear cleaning solution and some cotton balls or gauze. Make sure never to put anything in your dog’s ear without veterinary approval due to the fact that unfortunately not all cleaning solutions are made equal. While many dogs benefit from ear cleanings, there is such a thing as too much. Only clean your dog’s ears when needed as over cleaning them can cause irritation which can then lead to an infection. Some dogs have naturally healthy ears that may rarely, if ever, need cleaning while others are prone to infections and may need them more frequently. It is recommended to clean their ears only when you notice discharge, an odor, after swimming or as directed by a vet. If they are painful, red, or inflamed, please contact you veterinarian before cleaning as they may have developed an ear infection, ruptured ear drum, or other condition that may be exasperated by cleaning. ###### If they could benefit from a cleaning, just follow these simple steps: 1. Gently restrain your dog in a comfortable position. For many dogs, the easiest method is to have them sit in between your legs, facing away from you. 2. Hold one ear up vertically to expose and straighten the ear canal and squeeze some ear cleaning solution into the ear. Use enough to fill the ear canal. Do not put the tip of the bottle in the ear canal and make sure to wipe it off with alcohol if it touches the ear to prevent the spread of yeast or bacteria. 3. Gently massage the base of the ear below the opening. You should hear a squishing noise as the solution moves around the canal and breaks up debris inside. 4. Using the cotton ball or gauze, wipe away the debris from the inner part of your dog’s ear flap (pinna). 5. Allow your dog to shake their head to remove the remaining solution and debris and wipe again. 6. Repeat the process with their other ear. While many dogs are originally averse to having their ears messed with, many come to enjoy it with some practice and treats. Make sure never to use cotton tipped applicators or Q-tips in your dog’s ear as they can damage the ear canal and drum as well as push debris further inside. As always, do not hesitate to contact us if you have any questions or concerns about your pet. We would love to help! http://www.centralvethospital.com/contact/ --- ## About URL: https://www.centralvethospital.com/about/ ### About Us Central Veterinary Hospital is proud to serve Knoxville, TN and the surrounding communities. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and give them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. If you have any questions about how we can care for your pet, please don’t hesitate to  contact us  today. Thank you! ##### Why Choose Us? CVH Hospitals put patients and clients first. We have the flexibility to see you and your loved ones when you need us. We have same day appointments available or will see you as a walk-in on emergency basis for an additional fee. We have extended hours at our downtown location to accommodate you. While most veterinary hospitals in the area are now corporate owned, we are the only locally owned and managed veterinary hospital system. Our staff love their patients and love their work. --- ## New/Updated Client Form URL: https://www.centralvethospital.com/resources/new-updated-client-form/ ##### New/Updated Client Form --- ## Services URL: https://www.centralvethospital.com/services/ ### Services We Offer Preventative CareSick & Emergency ExaminationsSurgeryLabworkDentistryDigital X-RaysUltrasoundsWellness Plans --- ## Blog URL: https://www.centralvethospital.com/resources/blog/ ### Central Veterinary Hospital Blog --- ## Animal Dentistry URL: https://www.centralvethospital.com/services/animal-dentistry/ ### Animal Dentistry Dental care is vital to the overall health of any animal. Dental disease leads to health issues with the heart, liver, and kidneys, and can affect the entire body through the bloodstream. In fact, 80 percent of dogs and 70 percent of cats over three years of age suffer from some form of dental disease, making it the most common pet health issue among our pet population in Knoxville, TN. In spite of these disturbing facts, many pet owners are not aware of the importance of dental care to their pet’s health. There are a lot of different ways to improve your pet’s dental hygiene, including home brushing, dental chews, and regular inspection. The most effective way to protect your pet from dental disease is through professional cleanings. We perform thorough cleanings, including the area beneath the gums that you can’t see or access at home. If your pet has brown/yellow teeth, bad breath, or is having difficulty eating, these could all be signs of dental disease. Please call us today to learn more and schedule your pet’s dental cleaning. --- ## Labwork URL: https://www.centralvethospital.com/services/labwork/ ### Labwork We have a full on-site laboratory that allows us to efficiently utilize tests and equipment to help quickly diagnose and better care for your pet. We are dedicated to providing the highest level of service and care, and our on-site laboratory is one way we achieve that goal. We also utilize a reference laboratory for additional diagnostics that we cannot run in the office such as biopsies and specialized blood and infectious disease tests. The reference laboratory also provides comprehensive bloodwork panels that allow us to get much more diagnostic information at a fraction of the cost which we pass along to the client. We commonly use these panels for annual or semi-annual health screenings. The results from the reference laboratory are typically available within 24 hours. The reference laboratory also provides board certified specialists for our doctors to consult for more challenging cases. If you have any questions, comments, or concerns, please call us today at (865) 525-1167 --- ## Ultrasound URL: https://www.centralvethospital.com/services/ultrasound/ ### Ultrasound At Central Veterinary Hospital, we offer state-of-the-art medical technology. One of the advanced diagnostic tools we use is ultrasound, which creates images of the inner workings of the body. Ultrasound uses sound waves to offer a non-invasive, painless, and radiation-free method of imaging your pet’s internal organs. This is one of the many ways we are dedicated to providing your pet with the best care possible. By using ultrasound, we have yet another powerful tool at our disposal to efficiently detect, diagnose, and prevent illness in your pet. --- ## Digital X-Rays URL: https://www.centralvethospital.com/services/digital-x-rays/ ### Digital X-Rays We are dedicated to providing your pet with the best possible veterinary care, and our dedication to cutting edge technology is one way we achieve that. We are proud to utilize digital x-rays at all three of our locations, which allow our staff a better view into your pet’s health. Digital x-rays are an improvement over non-digital methods, and allows our veterinarians to more accurately and quickly diagnose and treat your pet’s health issues. Digital x-rays can also be emailed and quickly reviewed by board certified radiologists. If you have any question or comments about how we can care for your pet, please contact us today. --- ## A "Hearty" Conversation URL: https://www.centralvethospital.com/04/a-hearty-conversation/ April marks the month for Heartworm Awareness! As many have experienced, one of the questions we ask clients is if their animal is on a heartworm preventative. Ideally, the answer would always be yes, but that is not the case. At Central Veterinary Hospital, we believe that it is essential for all pets in your household to be on a heartworm preventative. Heartworm disease is much more serious than seems. It can cause long term damage to your animal’s heart and the cost of treatment is almost always equal, if not more, than a lifetime of prevention. Heartworms are picked up from mosquitoes, which are a year-round pests. A single missed dose of medicine can result in the development of heartworms in your beloved pet. We want clients to be well educated about the disease and to learn about some of the misconceptions that we often encounter at Central Vet. Because heartworms are such a big problem and our doctors see so much of it, we asked them to share some of the things they really wish people knew about this disease. Here’s what we learned from what they have to say.  Prevalence: Heartworm disease is still occurring in this day and age. While we have come a long way from the first discovery of canine heartworms in 1856, they are still a prominent problem today. Despite easy access to numerous methods of prevention, we still see heartworm positive animals. Why is that? While it is less likely to occur in drier parts of the country such as Montana and Wyoming, it is still present. Heartworms can be transmitted at any time during the year when a dog is bitten by a single infected mosquito. It does not depend on the weather nor the season, because a single missed dose can result in the heartworms developing further in the animal. Even in the south when it reaches cold temperatures, mosquitoes can stay alive in humid and moist environments, such as sewers and storm drains. We do not want to see your animal become a victim of this disease, so it is important to recognize that the risk exists year round. Give your pet their monthly dose of heartworm prevention and make sure they eat it, or come in for their 6- or 12-month ProHeart injection before it is too late. This disease is preventable and it is worth the cost of getting the prevention. Transmission: To many, heartworm disease may seem like a seasonal occurrence similar to the flu in humans. However, as long as there are mosquitoes around, it will always be present. Our animals can get the disease from the single bite from an infected mosquito. Just one bite is all that it takes. In the grand scheme of things, it is much easier to prevent the heartworm larvae from developing by giving a monthly medication than it is to constantly monitor for the presence of mosquitoes near these animals. It does not matter whether they are strictly indoor or not, as long as there is an opening to the outdoors for mosquitoes to fly in, they are at risk. If you open any door to go in and out of the house, they are at risk. If you open your windows when it is nice out, a single torn wire in a screen can allow a mosquito access to the inside of your house. Your pets are at risk if they go outside and play all day, but so are the ones who stay inside and lie around.   Price Comparison between Prevention and Treatment:  The cost of heartworms is much more than just the effect on your animal’s health. The price of treatment for a dog that has heartworms is much more expensive than preventing it. According to the American Heartworm Society, the typical cost of treatment for a 40-lb dog can cost between $1,200-$1,800. Year round prevention, on the other hand, costs between $70-$200. It is much more cost effective for you and your animal to stay on year round of prevention rather than risking it to save a few dollars. Treatment itself does not prevent your dog from heartworms after it is completed. Long Term Health Consequences: It is important to know that heartworms aren't a disease that your pet gets once and then gets over. Even if the heartworms are discovered early and treated appropriately and immediately, they cause permanent damage to your pet. Heartworm treatment, when done as recommended, still takes several months to complete and there is damage occurring within the cardiovascular system that entire time. If the heartworms are not discovered early, or treatment is not immediate and ideal, that damage becomes worse and worse over time and eventually becomes permanent. Heartworms cause permanent damage to the heart and lungs that can kill your dog many years after they are once again negative for heartworms, and this is why annual testing and immediate treatment are so important. Sadly, one of the most common reasons for this permanent damage is when pets are treated with “slow kill” methods. This basically consists of continuing to give monthly heartworm prevention until the heartworms die. Since the natural lifespan of heartworms is five to seven years,  this allows lots and lots of time for damage to accumulate in the dog’s body. he risk of sudden death exists as long as heartworms are present in the body, so it’s actually much more dangerous both in the short and long term to attempt slow kill than to treat with the recommended series of injections. Heartworm disease takes a bigger toll than what we perceive. With the presence of mosquitoes at all times of the year, it is important to have year-round protection. The mosquito is the main player in the game and we cannot control which ones do and do not have the infective heartworms nor can we truly control whether they get to our pets or not. The long-term effects of heartworm disease are detrimental to an animal’s health, even after recovery. Even the cost of treating heartworms outweighs the cost of getting prevention. With heartworms being so easy to prevent and so dangerous to your pet, why would you not? Stanford. “History of Discovery.” Standford.edu, 2006, web.stanford.edu/group/parasites/ParaSites2006/Dirofilariasis/History.htm. https://www.heartwormsociety.org/pet-owner-resources/infographics --- ## New Year, New Pet URL: https://www.centralvethospital.com/01/new-year-new-pet/ New year resolutions for you and your pet   New year, new pet, right? That’s not always our first thoughts for the new year. Going to the gym, eating healthy,  a nd  breaking old habits are normally what we expect when the new year comes around. But there are goals and resolutions we can have for our furry friends as well! It is the responsibility of the owner and the veterinary team to ensure that each animal reaches their ideal weight class in order to prevent any further health problems or issue that may befall them.    Just like people, animals have an ideal weight class depending on their size and species.  More often than not , we see dogs and cats that are overweight rather than underweight. The cause  o f other oversized figure can  arise from multiple things . Overfeeding is usually the biggest culprit for weight gain. Giving  F luffy treats under the table or not having a defined and regular feeding schedule can easily lead to excess weight gain. The best way to prevent the ir  overindulgence is to evaluate their diet: what food they are eating, how much and how often. The American Animal Hospital Association (AAHA) provides a good set of guidelines to understand what weight class or “Body Condition Score” (BCS) an animal is.  The body size of dogs or cats are ranked on a scale of 1-9, with 1 being malnourished and emaciated, 5 being ideal, and 9 being morbidly obese. The first step to better weight management is to understand where your pet lies on this scale. The next step is to establish a good diet. Brands such as Royal Canin, Hill’s Science Diet, and Purina all offer weight specific foods as well as ones for any other health issues your pet may have ( ie , skin allergies, kidney disease, etc.).  As far as how much to feed, the guidelines on the food bags are a start. However, most pets require the low end to less food as these guidelines suggest usually based on young, intact, and active dogs. Using an  eight ounce  measuring cup is the most ideal way to measure their food since it you easily assessing how much food your pet is actually eating.  Cutting out table scraps and excess treats will get the number on the scale down. Our Veterinarians here at Central Vet can help consult each client with the proper amount of food each pet should be receiving  on a daily basis  to  maintain a healthy weight or achieve weight loss if that is our goal . Exercising your pet is just as important for ensuring an overall healthy lifestyle. Older patients may be more reluctant to this as their body doesn’t move the same way as it once did. However, going on daily walks or playing the yard will help move those muscles! For our feline friends that are not as active, purchasing toys that have food traps in them will stimulate lots of movement for them! Putting their food on a higher location if they are still able to jump around the house makes eating a challenge for them as well. While determining if you are overfeeding, giving too many treats, feeding a  poor quality diet, or providing enough exercise is important, it is equally important to realize that there may be medical reasons for your pet’s weight gain.   Obesity and can be cause by underlying reasons as  well, and  can cause many more problems. Endocrine issues such as diabetes, hypothyroidism, and Cushing’s disease are all known to  cause problems with metabolism and can lead to weight gain . It is important to look out for weight gain with or without change in hunger or attitude.    Obesity can also lead to more arthritic problems as they are carrying a heavy burden on all four legs, causing decreased activity levels and joint problems. The best way to look out for these issues is observance at home and evaluation from your vet.  Any fast change in weight, gain or loss,  warrants  evaluation.  The clinical signs in addition to blood work at your local vet are key to diagnosing and ruling out any disease.    All of  this information leaves us with a lot of food for thought! We are more than happy to see your pet at Central Vet for a weight gain or nutrition consult! --- ## Your Pet in an Emergency URL: https://www.centralvethospital.com/02/your-pet-in-an-emergency/ As much as we would hope they wouldn’t, emergencies do happen. Do you know what to do for your pet when disaster strikes? Whether it’s a natural disaster, a lost pet, a family emergency, or a health emergency, it’s important to have a plan and be prepared. Identification It is always important for your pet to be identifiable. The most common form of identification is through tags on your pet’s collar. Make sure to include your contact information on your pet’s ID tags including your name and phone number. That way, if they get lost, anyone who finds them will have a way to reach you to return your pet. The most foolproof method of identification is microchipping. When your pet is microchipped, a rice sized implant is injected under the skin in-between their shoulder blades. This implant has a unique number assigned to it that can be scanned. The number links to an account through the microchip manufacturer and includes your contact information. It is by far the most effective precaution you can take to ensure that your pet will be accurately identified if found. Central Veterinary Hospital can quickly and easily microchip your pet. If your pet is up to date on their vaccinations and wellness examination, bring them by at your convenience to be microchipped. If you have an emergency, it is important that your pets are cared for. Keep a card on your person that lists your pets names and their locations as well as the contact information of trusted people who know how to care for your pet. If anything were to happen, those individuals could be contacted to care for your pet and ensure their safety and wellbeing. First-Aid In case of an injury or sudden illness, keep a pet-friendly first-aid kit is a necessity. This special kit should include regular medical items such as gauze, medical tape, scissors and tweezers, antibiotic ointment and alcohol wipes. It should also include a variety of other things that are more pet-oriented. Keep a small bottle of original Dawn dish soap in your kit for emergency cleaning. It can be used as a shampoo that will remove anything from oil to fleas. 3% Hydrogen peroxide can be used to induce vomiting. If your pet were to eat something that may make them ill, use an oral syringe and hydrogen peroxide to induce vomiting. Always be sure to alert your veterinarian before making your pet vomit, in case what they ate could react with the hydrogen peroxide or do more damage coming out. Keep a list of local veterinarians and emergency animal clinics easily available with contact information in case you ever have a pet health emergency. Evacuation If you need to evacuate your home in an emergency, make sure to alert first responders of your pet’s presence. A pet rescue decal in an easy to see window is an effective way to alert first responders to be on the lookout for pets. Always ensure your own safety first, but evacuate your pets with you. Be aware of your pet’s favorite places to hide in case you cannot find them so that you can evacuate faster. Keep a crate or carrier readily available to make it easier to evacuate your pets, and have a pet-friendly place that you can take your pet in an emergency. As well as a regular first-aid kit, you should have a travel kit in case of evacuation. It should include the supplies from the pet-friendly first-aid kit, as well as food and bottled water for your pet, extra poop bags, a copy of your pet’s medical records as well as your veterinarian’s contact information, and an additional leash. Toys and Benadryl should also be included to help calm your pet. --- ## Signs of Pain in Your Pet URL: https://www.centralvethospital.com/01/signs-pain-pet/ It is easy to express pain when you can communicate with the people around you, but how can our animals do it? Without the ability to use words to communicate, your pet may show signs of pain through their behavior. Here are some things you can look out for if you think your pet may be in pain. Hard to Spot Unlike people, pets cannot use words to tell us directly when they are uncomfortable or in pain. Therefore, it is best to look out for hard to spot signs of pain in your pet. Any slight change in behavior such as hiding, a decrease in activity, whimpering, or changes in eating and drinking habits are reason enough to call your vet. According to AAHA guidelines , signs of pain can also include lethargy, inappropriate urination or defecation, not wanting to be touched, and panting, among other things. Pain in cats can be much harder to identify. Dr. Clanin recommends watching for changes in gait, such as shorter steps or walking in an awkward manner. Pay close attention to the way your cat jumps up onto things, as this will change if your cat is in pain. Grooming may be neglected, so keep an eye on your cat’s fur for an increase in matting, especially near the base of the back by the tail. This can be an especially difficult place to reach when your cat is in pain. While these signs are very general, each animal’s personality varies. If you notice anything out of their regular behavior, consider contacting your veterinarian. Sources of Pain Aging and Arthritis It is a fact of life that we all get older, and that applies to our pets as well. As your pet ages, it may develop painful illnesses associated with aging, such as arthritis. Vetstreet identifies arthritis as, “a disease of the joints that typically reduces a pet’s mobility and causes pain.” It can be managed with regular anti-inflammatory medication, but treatment will vary by pet. If you notice that your pet has slowed down in their old age and seem to have more difficulty moving around, you may be noticing the onset of arthritis. Obesity If your pet is at an unhealthy weight, they are at risk of developing many painful diseases. Diabetes is common in obese pets, and can cause neuropathy or painful tingling. Diabetic neuropathy is more often seen in diabetic cats rather than dogs, according to Dr. Clanin, but that does not make the disease any less painful for canines. Obesity can put unhealthy strain on your pet’s joints as well as their spines, which can lead to arthritis as they age. According to Dr. Clanin, obesity can put your pet at a greater risk for orthopedic injuries, such as broken bones, as they are weakened by your pet’s increased weight. Obesity can also cause various spinal diseases in your pet, which can also become exacerbated with age. Consult this webpage for more information regarding healthy weight, caloric needs, and healthy weight loss. Prevent the Pain There are steps you can take to prevent your pet from developing pain as they age. If your pet is in good shape, gets regular exercise, and eats a balances and appropriate diet, they will be at a better advantage to avoid pain related to aging and obesity. AAHA recommends regular maintenance to keep your pet from developing pain, such as regular nail trims, ear cleanings, anal gland expressions, baths, and teeth brushing. Having your pet regularly examined by a veterinarian will help to identify pain in your pet before it becomes extreme. Like any illness, diagnosis and treatment varies from pet to pet. Be sure to contact your veterinarian and have a discussion about pain management if you suspect that your pet may be in pain or uncomfortable. Always take the proper precautions to help prevent your pet from developing painfull illnesses such as arthritis and illnesses and injuries caused by obesity. --- ## New Pet in the New Year URL: https://www.centralvethospital.com/01/new-pet-new-year/ Were you or a loved one gifted with a new pet this past holiday? Here are some things you may want to know or learn about your new best friend. Potty Training The primary concern after getting a new cat or dog, especially a young one, is potty training. Dogs Follow a tight schedule with your new dog. If your dog is not house broken, or is very young, begin taking it outside to relieve itself at least every two hours. Start early in the morning when you wake up, so they don’t have time to have an accident in your home. Keep a close eye on your dog and set them up for success. Give them as many opportunities to go outside as possible. Note their body language—do they sniff at the door or bark before they have an accident? Make sure to reward their good behavior and give them treats and praise when they go outside. Punishing your puppy for having accidents can actually result in more accidents. They may try to hide instead of alerting you to their need to go outside. If your puppy is having frequent accidents, take them outside more often. Always set your pet up for success for good training and to foster a happy, trusting, and loving relationship. Cats Cats can either be very easy or very difficult. Set up a litter box in an area that is easy for your cat to access, such as the kitchen or a laundry room. It is important that your cat not feel trapped, so avoid keeping the litter box in a closet or a cabinet. It is recommended to start them with an uncovered litter box, as it can be easier for them to access it. Place them in the box frequently to show them that this is a place for them to go, and be sure to keep the litter box clean. A dirty litter box may discourage your cat from using it. Consider confining them to the area with you, such as closing the door to the room and spending time with them, or gating off part of a room that you are also in. If your cat has an accident, place them in the litter box. As with dogs, reward your cat for good behavior with treats and praise. Take a look at our Pinterest board for tips for training for young animals! Vaccinations Keeping your new pet healthy and up to date on their vaccinations should be one of the top concerns. Be sure to find out what vaccinations your pet has already had. This can easily be done by calling the shelter or humane society they came from, their breeder, or their previous owners. Usually, when adopting a pet from a shelter or humane society, they will send home paperwork with the pet’s vaccination history. If your pet came from a breeder and was vaccinated by the breeder, be sure that they include the stickers from the vaccinations for verification. These stickers will note the serial number of the vaccination and its expiration date. Also, make sure that they give you a clear history of when the vaccinations were administered. If your new pet came from a previous owner, have them call and collect the vaccination and medical history from their previous veterinarian. Keeping your new pet up to date on their vaccinations or on schedule with their boosters, is very important. Call your veterinarian to make a check-up appointment soon after your receive your new pet. For more information about core vaccinations through AAHA accredited hospitals, click here . For our Pinterest board about vaccinations and booster schedule, click here . Feeding Recommended feeding schedules will vary depending on your new dog’s weight and age. According to Dr. Keele, if your puppy is over ten pounds, it is recommended that they be fed two to three times a day. If your puppy weighs less than ten pounds, it is recommended that they be fed more frequently in smaller amounts, as smaller animals are more prone to low blood sugar. They should be fed a good quality, over the counter food that is appropriate for their age and breed. As your pet grows, consult your veterinarian and adjust their food accordingly. If your new dog is older, consult your veterinarian about their weight, recommended portion sizes and frequency of feeding. Older dogs may require health-specific diets, such as a prescription diet for urinary health or kidney health. Feeding recommendations for cats rely mostly on the preferences of the cat and the owner. Some cats prefer to eat on their own time, for which Dr. Keele recommends free-feeding, or leaving out a set amount of food for the day. Other cats may prefer to eat at specific times of day. Consult your veterinarian regarding healthy portions for your cat and health-specific diets if needed. Dr. Keele recommends that all pets be fed a dry diet to begin with, health permitting, as it is much better for keeping their teeth healthy and clean. However, he also recommends wet food for pets that are prone to urinary trouble. Consult your veterinarian to be sure that you are feeding your pet their ideal diet. Training Training is best started early. Take a look at local group classes that can help to socialize your new dog or puppy. The more interaction your pet gets with other pets and people starting at a young age, the less likely they are to develop aggression towards others as they age. For a new cat, keep their temperament in mind. Some cats will naturally be reclusive while others may be very social. Spending time with your cat with respect to their boundaries will help them to become more comfortable and affectionate towards you. When bringing a new pet into your family, it is important to remind yourself of the responsibility of being a pet owner. It takes time, patience, and perseverance as well as personal responsibility to care for a pet. Make sure you will be able to give them the time and support that they need to thrive in your home and that you need to keep them happy and healthy. --- ## Boarding for the Holidays URL: https://www.centralvethospital.com/12/boarding-for-the-holidays/ The holidays are a wonderful time of the year, but celebrations can be hard on your pets. Traveling is often stressful for animals, and leaving them home alone isn’t always the best option. In these situations, you may consider boarding your pet, or leaving them overnight at a facility where they will be cared for by employees. There are some things to consider. For information regarding choosing a boarding facility, click here . Vaccinations Dogs If you elect to board your dog at our facility while you travel, there are some vaccines that we require. First, you are lawfully required to vaccinate your pet, cat or dog, against the rabies virus from the age of three months through the rest of their lives. Therefore, our hospital requires that your pet be vaccinated against rabies. This is for the safety of your pet, the other pets staying at the facility, and our employees. DHPP, or the Distemper/Parvovirus vaccination, is also required. Both distemper and parvovirus are highly contagious illnesses that can easily be spread through a boarding facility by unvaccinated dogs. Bordatella is also required, as it helps to protect against kennel cough, which is extremely contagious though not life threatening. Cats Aside from the rabies vaccination, all cats boarding at our facility are required to have the FVRCP vaccination, otherwise known as the feline distemper vaccination. For information regarding core vaccinations required by our hospital and other AAHA accredited hospitals, click here . Prevention During a pet’s stay, they are required to be on a flea and tick preventative, and must be free from internal parasites. If a pet is found to have internal parasites or external parasites, such as fleas or ticks, they will be treated for them accordingly. This is for the protection of the other pets staying at the facility. For information regarding the flea and tick and heartworm prevention available at our hospital, click here . What to Bring When leaving your pet at a boarding facility, it is common to worry about your pet’s emotional well-being. When boarding at our facility, feel free to bring whatever will make your pet more comfortable, within reason. Food While we do carry pet foods at our facility specifically to feed our boarders, you may elect to bring your pet’s preferred diet. Some pets are on prescription diets that they need to eat for health reasons. Other pets simply like the familiarity of their own food. Either way, feel free to bring your pet’s own food while they are boarding, but keep in mind that we do have pet food supplied for your pet. Treats While we do carry food that we can use to feed your pet, you may consider bringing some of their favorite treats. Giving them treats during their stay can turn an uncomfortable experience into an enjoyable one for them. Toys If your pet has a favorite toy or a few favorite toys, you may want to bring them with for their stay. Having their toys with them will not only provide them with some entertainment, but will also give them something familiar and comforting. Bedding At our facility, we provide bedding for each pet. You may consider bringing your pet’s bed or some towels or blankets that smell like home or you. Pet’s often become destructive while boarding, and may resort to tearing or chewing the bedding that you bring from home. If bedding is soiled during their stay, we will wash it as long as it fits in our washers and driers. Larger dog beds will be sent home in a plastic bag if soiled during your pet’s stay, as they do not often fit into our machines. Medication Please remember to bring any medications that your pet will need during their stay. This applies especially to boarding facilities that are not affiliated with a veterinary hospital, as they will not be able to fill any medications you may need. Our Pricing Dog $22 Cat $18 Day Boarding $18 Christmas Boarding December 18th-January 2nd Dog $25 Cat $18 --- ## Your Pet in Cold Weather-- Things to know URL: https://www.centralvethospital.com/12/pet-cold-weather-things-know/ The temperature outside is dropping, camping trips are being planned, bonfires held, and we’re all dreaming of snow. However, with cold weather comes a whole new set of things to watch out for when it comes to your pet. Wellness Visit Once the weather gets colder, it is a good idea to have your pet checked over by your veterinarian. Ask your vet if there are any ways the cold weather can worsen any of your pet’s existing conditions. Many things can be exacerbated by cold weather, including skin aliments and arthritis. Let your veterinarian know if you are noticing a decline in your pet’s health or a change in behavior as the temperature drops. Cold Tolerance Keep your dog’s comfort in mind when you take them outside into the cold. While every dog’s cold tolerance is different, it is important to remember that if you are cold, your pet most Poisons Many enviro nmental factors put your pet at risk in the wintertime. The cold weather calls for chemicals to be present outside that normally are not, such as antifreeze or road salt. Keep a close eye on your pet to ensure that they do not have access to these poisons, and keep baby wipes on hand to clean their feet with if they happen to track through some. Avoid antifreeze by all means, as it will put your pet into acute kidney failure, and ingestion will be fatal. It can be sweet tasting and tempting for curious pets. Consider dressing them in boots or booties for their walks. While it sounds like overkill, it is much easier to clean off the sole of a dog boot after tracking through salt or antifreeze than rushing your pet to the emergency center. Storms Winter storms, rain or snow, can be extremely stressful on your pet. These common occurrences can cause minor to severe anxiety. There are many ways to help your pet relax during a storm, including playing soothing music, confining them to a room with yourself, stress maintenance apparel, and medication. Talk to your veterinarian about the best method of anxiety maintenance for your pet. Some pets are not fazed by storms, and will even consent to walking outside during one. Be cautious, keep your pet’s cold tolerance in mind, and always keep them on a leash. Make sure that your pet has appropriate tags on with your information, and are microchipped. If they get off of their leash, or escape your home during a storm, it can be that much more difficult to bring them home. Dogs rely on their sense of smell, and can easily be lost during bad winter weather. --- ## Thanksgiving is For the Dogs! URL: https://www.centralvethospital.com/11/thanksgiving-is-for-the-dogs/ Thanksgiving must be a pet’s favorite holiday. All anyone is expected to do is eat delicious food and spend time with the people they love, all while watching football. What a perfect combination for the special pets in our lives! However, as always, it is important to keep your pet’s safety in mind. There are many foods your pet should avoid this Thanksgiving. Cooked Bones Giving your dog a bone is a novel concept. It seems only natural that your pet should be given the turkey bones to chew on. Bones can be extremely dangerous for your pet to play with and eat. While chewing, they can splinter and cause injury to your pet’s mouth. The splinters or larger pieces of bone can be easily swallowed, and can cause serious damage to your pet’s internal organs and digestive tract. This can not only be extremely expensive to treat, but is often fatal. Keep your pets safe from themselves by throwing away your turkey bones where they have no chance of getting into them. Turkey Skin It’s tempting to slip your pet a tasty treat like turkey skin. However, turkey skin poses many threats to your pet’s health. The turkey’s seasoning can include ingredients that are harmful to your pet, including garlic, onion, and salt. Garlic contains sulfides that are toxic to dogs. If your dog gets into garlic, it can cause many health problems including anemia. Onions are even more toxic than garlic. It is important to note that cooking garlic and onions does not reduce their toxicity. Butter and other marinades are used while cooking turkey. This adds to the high fat content of the already fatty turkey skin. Pets have a difficult time digesting fatty foods. Consuming fatty foods can cause vomiting, diarrhea, and lethargy. In bad cases, consumption of very fatty foods can lead to pancreatitis. Spices and Herbs Some holiday spices can be dangerous for your pet. Nutmeg can cause seizures and central nervous system problems if eaten by your pet. Nutmeg is commonly used to add flavor to sweet potatoes and pumpkin. When searching for these foods for your pet at the grocery store, be sure that you purchase them unseasoned. Pay close attention to the packages that they come in, as it can be easy to purchase pumpkin pie puree instead of plane pumpkin puree and end up accidentally harming your pet. Holiday spices such as sage contain essential oils that are dangerous for your pets. Ingesting sage can cause gastrointestinal problems, including stomach upset, vomiting, and diarrhea. Toxicosis Walnuts, macadamia nuts, and chocolate are popular during the holidays, but be sure that they aren’t popular with your pet! Ingesting these nuts and sweets, particularly macadamia nuts and chocolate, can cause toxicosis. VetStreet recommends looking out for a number of symptoms if you suspect toxicosis. Among them are vomiting and diarrhea, which is common with stomach upset. Panting, anxiousness, restlessness, and pacing can indicate that your pet is uncomfortable or in pain. Finally, you will see seizures or tremors. Toxicosis is not something to wait out—take your pet to an emergency animal hospital immediately if you suspect they have ingested anything that can cause toxicosis. --- ## Thankfulness this Holiday Season URL: https://www.centralvethospital.com/11/thankfulness-holiday-season/ This holiday season, we would like to take a moment to express our thankfulness for one another. At Central Veterinary Hospital, we pride ourselves on helping animals live healthier lives. One of the most important reasons we are able to do this is through team work. Our team is tightly knit and caring, and through wonderful cooperation we are able to take great care of your pets. “I’m thankful for the memories and experiences I’ve had since beginning my tenure here. And, of course, for the people I’ve met and cared for along the way. Becca “I’m thankful for my job, coworkers that are like family to me, the amazing support and love I received when I lost my sister and very thankful for Erika and all she does for us!” Heather V. “I’m ever grateful for the privilege of serving such wonderful and loving pet parents and their furry children. I’m grateful for my work family, their compassion for animals, acceptance of me and my quirky sense of humor, and hardworking effort.” Jessica “I’m thankful to have been welcomed into such a wonderful and supportive work family. I get to spend every day doing what I love with people that I greatly enjoy.” Victoria “I am thankful for my job and the new and very welcoming coworkers that I have.” Rachel "I am thankful for my CVH family. We are so blessed to have the most amazing staff, patients, and clients! I couldn't imagine being this happy anywhere else." Heather "I am thankful for the amazing people that I work with at Central Veterinary Hospital. Many different personalities makes for great experiences." Kristen --- ## Halloween Safety URL: https://www.centralvethospital.com/10/halloween-safety/ It's getting spooky out there! It can be tempting to include your furry friend in your Halloween celebrations, but it is always most important to keep your pet's safety in mind. Food Many foods that we enjoy during the holiday season can be harmful for your pet, especially candy. The chocolate in popular Halloween candies should not be ingested by your pets, as the theobromine found in chocolate can be toxic. Many candies also contain Xylitol, an artificial sweetener that can make your pet sick. Keep a close eye on your pet to ensure that they don’t get into anything that they shouldn’t, as they are easy to lose track of during celebrations. For a complete list of foods harmful for cats and dogs by the ASPCA, click here. Anxiety Halloween is not a very fun holiday for pets that suffer from anxiety. Even for those only with mild anxiety, the constant door-bell ringing and dressed up strangers can be trying. It may seem like a good idea to have your dog greet trick-or-treaters, but this gives your pet the opportunity to escape out of the open front door, into the dark.  This puts an anxious pet in danger, as it could become overwhelmed by the activity around it and misbehave. Keep your pet confined in a safe place in your home to ensure that they aren’t stressed by the festivities. If you elect to take your dog trick-or-treating with you, or on a walk on Halloween night, make sure that your pet not only has appropriate tags on but is also microchipped. Practice good leash walking behavior and try to avoid walking in crowds where your pet can become overwhelmed and lash out, or in especially dark areas where they can easily become lost or frightened. This may also be the night to leave your pets at home, and not have them accompany you to parties. Costumes and Decorations If you are planning to dress your pet in a costume for Halloween, be sure that you are keeping your pet’s best interests in mind. Make sure that the costume is comfortable and allows a regular range of motion. The costume should be loose around your pet’s neck and does not restrict breathing. Avoid costumes with easy to chew pieces, or small, detachable pieces. Do not dress your pet in costumes with masks, as they can restrict breathing and impede vision. When it comes to Halloween décor, safety comes first. Like with costumes, avoid décor with easy to reach pieces, or small, detachable pieces that your pet can swallow or choke on. Keep things like strings or cords out of your pet’s reach by tucking or taping them up and keeping them out of sight. Remember to keep Halloween fun and safe for both you and your pet! --- ## Tummy Upset-- Your pet's gastrointestinal health URL: https://www.centralvethospital.com/10/tummy-upset-pets-gastrointestinal-health/ Just like people, your pet's stomach can become upset from time to time. One minute they can be perfectly fine, and the next they can be vomiting for seemingly no reason. Though it is a very common illness, symptoms of GI upset, such as vomiting and diarrhea, need to be taken seriously. They could be precursors or symptoms of something worse. Symptoms of GI upset The most common symptoms of GI upset can be very similar to symptoms seen in humans. Your pet's stool may seem soft, or they may even have diarrhea. In some cases, the diarrhea may be uncontrollable, and painful for them. You may even see blood in their stool. More often than not, your pet will vomit when their tummies are upset. They may take time to eat grass during their walks in an attempt to induce vomiting. Pay close attention to their vomit, as you may find the answer to their tummy trouble in it. Take note if it looks as if they have eaten something that they shouldn't have, such as food from a garbage can, another pet's food, or even bit of toy or other foreign objects. If you notice that they have eaten a foreign object, it is important that you call your veterinarian immediately. What to do? Once you notice that your pet may be experiencing some kind of GI upset, the first step to resolving it is to make an appointment with your veterinarian. It is important to have your veterinarian examine your pet to ensure that they are simply experiencing a tummy upset and not something much more serious, as behaviors such as vomiting and diarrhea can also be symptoms of something worse. The next step would be to examine your pet's environment. Has anything changed recently, such as the kind of food they are eating? Is it possible that they could have gotten into anything that they shouldn't have, such as cleaners, garbage, or another pet's food? Noting these things could help your veterinarian find the source of your pet's tummy upset. After scheduling your pet's appointment, in the mean time it may benefit you and your pet to feed them a bland diet. A bland diet may consist of plain white rice, and boiled chicken. This will help to settle your pet's stomach. At our hospital, we carry diets specifically formulated for sensitive stomachs and GI upset. These are ideal for use during tummy upset, and are available for purchase. Internal Parasites One common cause of GI upset is the presence of internal parasites. Things like roundworms, hookworms, and tapeworms can cause vomiting, diarrhea, and bloody stool. Internal parasites can be passed through contact with or consumption of an infected animal's stool, grooming an infected pet, or coming into contact with infected soil or water. The easiest way to tell if your pet's tummy upset is being caused by internal parasites is by bringing a stool sample to your veterinary office to be sent off for testing. Fecal tests are very routine, and it is recommended that they are done once a year. Chronic GI Upset If you find that your pet constantly has tummy trouble, such as vomiting, soft stool, or diarrhea, we recommend discussing it with your veterinarian. There are many different causes of chronic GI upset, such as a food allergy or intolerance. Many pets have been found to be allergic to various forms of protein and intolerant to gluten. According to Dr. Patterson, "Poultry bi-product and beef are usually your top two," but he also notes that different pets can be allergic or intolerant to a variety of proteins. Your veterinarian may suggest a diet trial to find a diet that is right for your pet. Puppies and GI Upset Puppies will often experience GI upset, which can have a variety of causes. Curious puppies tend to get into things that they shouldn't, and may also have a rough time getting acclimated to foods that they are not used to or inconsistencies with their feeding. However, puppies are also at risk for contracting the canine parvovirus. Parvovirus is a terrible wasting disease that is very contagious and often fatal. It is important to keep your pet on a strict vaccination schedule, as one of the first and most important vaccinations that they receive protects them from parvovirus. The vaccination is given in a series of boosters three weeks apart, and finishes with a booster that protects your pet for one year. After a year, your pet should be given a vaccination good for three years. Be sure to always update this vaccination, as parvovirus does not discriminate. Always keep your pet protected. If you suspect that your puppy may be exhibiting symptoms of parvovirus, such as vomiting and diarrhea in conjustion before the DHPP vaccine boosters are all administered, call your veterinarian to make an appointment. They will most likely want you to bring your pet that day for a pravovirus test. To protect your other pets, keep the ill puppy isolated away from them until they are confirmed to be parvo-free. It is also important to protect the other pets at the hospital and in the waiting room, so we require that you leave your pet in your car when you check them in for their appointment or that you call our office from your car when you arrive for their appointment. To learn more about parvovirus, click here . For more information about core vaccines given at our hospital, click here . --- ## Welcome to Fall! URL: https://www.centralvethospital.com/09/welcome-to-fall/ Though the weather may seem nicer and the leaves may be turning, there are still many things you have to look out for to keep your pet safe. Fleas At Central Vet, we recommend flea treatment and prevention all year round, but it is commonly believed that flea treatment can be stopped once the weather gets colder. In recent years, fleas have failed to die off with the frost, due to mild winter weather. Keep an eye on your pets and think hard about your pet's flea and tick prevention. Click here for more information about preventatives that we carry at our hospital. Heartworm As with fleas, it is a common belief that once it gets colder, the risk of heartworm disease decreases. At Central Vet, we recommend keeping your pet on a heartworm preventative year round. It is imperative for you to keep your pet on heartworm preventative year round, as it protects your pet from developing heartworm disease, which can be extremely expensive to treat and potentially life threatening for your pet. For more information about heartworm disease, click here . For a list of the heartworm preventatives available at our hospital, click here . Pavement While the weather may be getting cooler, the pavement is not. While sitting in the sun, street pavement can reach temperatures that can greatly injure your pet's paw pads. Be careful while walking your pets, and be sure that the pavement is not too hot for them. Dry Skin If you notice your pet itching and scratching, they may be suffering from dry skin. When the weather gets cooler, the air may get drier as well, which can irritate your pet's skin. More often than not, turning the heat on in the colder months can be drying and irritating to your pet's skin. Hair loss, itching and scratching, rolling around and rubbing, and redness or dryness can all indicate that your pet's skin is dry and irritated. You can use moisturizing shampoos and fish oil to help alleviate your pet's dry skin. Click here for a list of shampoos that we carry at our office. Environmental Risks During the fall, it is common to spend more time than usual outside in the nice weather. However, the same risks exist as in warm weather. While it may be cooler outside, your pet can still overheat. Take the time to ensure that your pet is comfortable and happy during your fall excursions. Be sure to bring water with you when you're hiking or walking around town. Stay cautious around places that may have pesticides and other chemicals that your pet may accidentally get into. Also, many plants exist in the wild that can harm your pet when ingested. Keep a close eye on your pet during hikes and other outdoor activities to ensure they don't get their paws on a wild mushroom or other plant. --- ## Spaying and Neutering Your Pet: A vet's perspective URL: https://www.centralvethospital.com/08/spaying-and-neutering-your-pet-a-vets-perspective/ The first questio n you are most often asked about your pet is, "Is it a boy or a girl?" Second, it's "Are they fixed?" Why is everyone always so interested in your pet's business? The decision to spay and neuter your pet can be the most important-- for many different reasons. What does spaying and neutering mean? Spaying and neutering a pet means to remove the reproductive organs, which not only renders them incapable of reproduction but also greatly lowers their chances of developing reproductive cancers. Why should you get your pet "fixed"? There are plenty of reasons why a pet owner should have their companion spayed or neutered. One reason that directly affects the pet owner is behavioral changes. When a male animal is neutered, they become less aggressive and territorial, which results in a calmer, happier do g. The removal of the reproductive organs lowers their testosterone level, which helps to alleviate marking and mating behaviors, aggression, and destructive impulses. A behavior that is often observed that can be extremely dangerous for male, intact dogs is escaping from their homes. Intact males will leave the safety of their owner's houses and back yards in an effort to find a female to mate with. This results in injury and death when they wander onto busy streets and highways. With the decrease in testosterone resultant from neutering, these behaviors also decrease. When a female animal is spayed, the risk of them reproducing is eliminated. Spaying also greatly lowers the chances of them developing reproductive cancers. When should the surgery be done? One of the most frequently asked questions is when a pet should be spayed. How old should they be before they go under? Should the surgery be done before or after a female pet's first heat cycle? At our office, it is our policy to spay and neuter pets at about six months old. Dr. Clanin offers multiple justifications. By spaying and neutering your pet around six months of age, but before a year, the aim is to avoid your pet entering puberty and especially the first heat cycle in female pets. If your pet has been following a vaccination schedule beginning at 6-8 weeks, they should be fully vaccinated. Having completed all of their vaccines, it is much safer for them in an animal hospital. Waiting until they are six months old also allows their internal organs to fully form and gives them time to reach a higher body weight, making it much safer for them to undergo anesthesia. Studies have also shown that younger pets endure the healing process more easily than older pets, including one study from the Journal of Reproduction and Fertility . Many pet owners ask if they should wait until their pet's first heat cycle before electing to spay them. Dr. Ferrell offers some insight-- "The only statistic is that breast cancer is much more common if they allow them to come into heat. It is a huge number."  Spaying female pets before two years of age and before their first heat cycle is supported by the American College of Veterinary Surgeons . Mammary tumors are more  common in female dogs that are either not spayed or were spayed after 2 years of age.  The risk of a dog developing a mammary tumor is 0.5% if spayed before their first heat (approximately 6 months of age), 8% after their first heat, and 26% after their second heat. Cats spayed before 6 months of age have a 7-times reduced risk of developing mammary cancer and  spaying at any age reduces the risk of mammary tumors  by 40% to 60% in cats. But I want them to enjoy being a puppy. Many pet owners are concerned that spaying or neutering their pet will cause them to bypass their puppy or kitten-hood entirely. Dr. Martin reports seeing little to no difference between the behavior of fixed versus unfixed pets, aside from a decrease in aggression, mating behaviors, and marking. Dr. Keele also reports that with his patients, he sees no difference in behavior aside from hormonal impulses such as humping, mating, marking, and hormonal aggression. This is also supported by a study featured in the Journal of the American Veterinary Medical Association , which found that "neutered dogs were judged to be more active than sexually intact dogs." Overpopulation Ultimately, the goal of spaying and neutering pets is to prevent them from reproducing. The overpopulation of cats and dogs is plaguing shelters all over the world, leaving them over-full and unable to effectively care for all of their charges. The strain on our shelters and communities can be alleviated by spaying and neutering our pets, stopping them from reproducing and adding to the overwhelming numbers of homeless pets. Remember Like people, no two pets are alike. Therefore, keep in mind the importance of discussing spaying and neutering with your pet's veterinarian to evaluate the benefits and timing of the surgery in regards to your pet's well-being. --- ## Core Vaccines-- A quick guide URL: https://www.centralvethospital.com/08/core-vaccines-a-quick-guide/ When it comes to caring for our pets, the task can be daunting. What kind of healthcare do they need? When should I take them to the vet? What kind of vaccines should they have, and when? Core vaccines-- Canines At our office, we require vaccinations. They are vital to the health of your pet, and easily prevent many different illness. • Rabies-- The Tennessee Department of Health describes rabies as "a deadly virus that is transmitted by bites from an infected animal." The state of Tennessee requires all owners of cats and dogs to have their pets vaccinated against rabies at or after 3 months of age. By law, the vaccine for the rabies virus must be administered by a veterinarian. For puppies, the initial rabies vaccination will be good for one year. The second rabies vaccination, given one year after the first vaccine, is good for three years. For more information about the rabies laws in Knox county and the surrounding areas, click here . • Distemper/Parvo (DHPP)--  Vaccinations for canine distemper and parvovirus are most often administered together in one shot. As the vaccine for DHPP contains so many viruses, it is required to be given by a veterinarian, and the pet must be examined beforehand to ensure that they are in good health. Both the canine distemper and parvoviruses are considered extremely contageous and most often fatal. The DHPP vaccine is initially given in four boosters, administered three weeks apart, beginning at 6-8 weeks of age. The final booster will be good for one year. After a year, the three year DHPP vaccination can be administered. For more information on this vaccine, click here . • Bordetella (Kennel Cough)-- Kennel cough is a very contagious bacterial infection, but is not considered fatal. It is easily passed back and forth between dogs, especially at boarding facilities where dogs can be in close proximity to each other. This vaccine is required by most boarding facilities and grooming facilities, and is recommended by most dog parks. Most facilities will also require this vaccine to be given every six months as opposed to only once a year. This vaccine is not required to be given by a veterinarian at our hospital, and can be given by a licensed technician or an assistant instead. For more information, click here . • Leptospirosis--  The leptospirosis vaccine helps to protect your pet from contracting the leptospirosis bacteria. The bacteria is passed through infected wild animal urine, as well as soil and water that an infected animal has come in contact with. While this vaccine may not be considered a core vaccine in other parts of the country, we consider it as such, as there is a thriving wildlife population in our area. The leptospirosis bacteria can be fatal, and can also be passed from animals to humans. This vaccine is given in two parts-- an initial booster, and then a one year vaccination. For more information, click here . Core vaccines-- Felines • Rabies--  Like with canine rabies, feline rabies is also required by law to be administered by a veterinarian after three months of age. While canine rabies vaccinations are often updated every three years, feline rabies vaccinations at our location are to be updated every year. While we only carry one year feline rabies vaccinations at our hospital, we can special order three year feline rabies vaccinations per request. In regards to indoor cats being vaccinated against the virus, it is required by law for all felines whether they are allowed outdoor or kept inside. For more information on the feline rabies vaccination, click here . • Feline Distemper (FVRCP)--  Feline distemper is incredibly contagious and fatal. It is required by most, or all, boarding facilities and groomers. Like the canine DHPP vaccine, it should be administered by a veterinarian after a wellness examination, to ensure that the cat is in good health. The vaccination is initially given in two boosters, given three weeks apart, and then a vaccine good for one year. At the one year mark, a three year vaccination is given. For more information on this vaccine, click here . • Feline Leukemia (FeLV)-- This vaccine is considered a core vaccine for cats that are at risk for contracting the the feline leukemia virus, such as cats that live both indoor and outdoor or that have housemates that have feline leukemia. The virus is easily spread to other cats through contact with an infected cat's saliva. This vaccine is given in two parts-- an initial booster followed by a vaccination good for one year. For more information on this vaccine, click here . Be sure to talk to your veterinarian about your cat's risk of contracting feline leukemia. --- ## Budget Surgery URL: https://www.centralvethospital.com/08/budget-surgery/ One of the questions we most often hear pertains to spaying and neutering pets. How much will it cost? Does it matter if I take my pet somewhere cheaper for the surgery? It seems routine, is it really a big deal? Cost At our office, a spay or neuter can range from $135 to $250. The price depends on the type of pet you have, its weight, the amount of anesthesia needed, and pain medications sent home after surgery. Pet owners are also offered the option to have pre-anesthetic blood work completed before the surgery. This blood work helps to detect any illnesses that may cause complications during surgery. When it comes to the price, some pet owners will elect to have the spaying or neutering surgery done at places that offer the services for a much lower price, such as traveling veterinarians or local humane societies and shelters. While this option is both viable and safe, it is best to look at the value of the surgery in comparison to the price. Them vs. Us Keeping in mind that both options for surgery are viable and safe, clients should be aware of the differences in value and quality. Having a surgery such as spaying and neutering is not only a milestone in a pet's life, it is routine in most veterinary offices. Like traveling veterinarians, shelters and humane societies, as well as spay and neuter clinics, it is just another day at the office. However, compared to these other options, having your pet's surgery done with its regular vet offers some extra perks. • Anesthesia Monitoring -- At our hospital, the doctor is not the only person involved in the surgery. With each surgery, the doctor is paired with an assistant who monitors your pet's vitals and anesthesia during surgery, which may or may not be the case at most spay and neuter clinics. • AAHA Accredited -- Here at Central Veterinary Hospital, we pride ourselves on being AAHA accredited. This means that we follow a certain set of standards and policies that other hospitals may not observe, such as surgical standards and cleanliness. Click here to learn more. • Pain medication -- While most alternate spaying and neutering options will give your pet an injection of an anti-inflammatory before they leave to go home, they will cut costs by not sending any pain medication home with your pet. Here, our surgeries cost more because we not only give your pet an anti-inflammatory injection before they leave, but we also most often send home oral medications to ensure that the healing process is as comfortable and painless as possible. • Pre-Operative blood work-- At our location, we offer pre-operative blood work. This blood work looks for factors that can cause complications with anesthesia. It tests for congenital defects, blood sugar and protein levels, kidney and liver enzymes, red and white blood cell counts, and helps to ensure the lowest risk associated with the surgery. • IV fluids--  It is routine at our hospital to administer IV fluids during surgery. This serves to control your pets blood pressure while under anesthesia and keep them hydrated. • Warming devices--  During surgery, your pet's temperature can fluctuate and drop. To prevent this from adversely affecting your pet, we use warming devices during surgery such as hot water blankets, as well as in their cages after surgery to aid in recovery. But how do they do it? Spay and neuter clinics are able to offer their services for much less, as they usually only perform the surgeries with necessities and do not use the same resources as a veterinary hospital. Their cost of labor is usually much lower, as they have fewer staff members participating in the surgery. They may spend less on the products used, including sutures, and administer a healthy dose of anti inflammatory through an injection before the patient is sent home, instead of sending them with oral anti inflammatory medication for pain management. They also often do not utilize IV fluids, methods of temperature control, anesthesia monitoring, and do not offer pre-operative blood work. Shelters and humane societies are also given government subsidies and donations to help in their operation, which helps to keep the prices for their services low. While this may sound like a large gap in the quality of the service, know that these budget surgeries are generally safe. Dr. Martin offers, "The surgeons that practice them are fully capable and qualified, and we have complete faith in their abilities." According to Dr. Keele, the only difference between having the surgery done at one of their locations or with your regular vet is usually the quality of the resources and the number of resources available. Dr. Keele says, "The best option no matter what is to get the pet spayed and neutered. If is the best option for you and your family, I support it." To each their own While there are many differences between having a surgery done with your regular veterinarian and having a surgery done at a lowbudget location, there is no denying that no matter what you choose, you are making the humane choice to spay or neuter your pet. You are a responsible pet parent, and have your pet's best interests in mind. The surgeons that practice at locations such as local humane societies and shelters, traveling spay and neuter vans, and spay and neuter clinics are perfectly qualified. Your pets are in good hands, no matter what option you choose. While one is more thorough and the other is more cost efficient, remember that this is a routine surgery for almost all veterinary surgeons. Local options --- ## Why We Need to See Your Pet URL: https://www.centralvethospital.com/08/why-we-need-to-see-your-pet/ We get a lot of phone calls from pet owners in the community and sometimes from our own clients with inactive patients. Everyone on our staff is an animal lover, and we are happy to talk with anyone about their pets, but often owners have questions or concerns that cannot be addressed over the phone. This can be frustrating for people who are worried about their pets and are hoping for a quick answer. When you cannot get an immediate answer over the phone, it is usually for one of two reasons. First, there is no substitute for a good physical exam. Listening to a pet's heart and lungs, feeling for unusual lumps or bumps, palpating abdominal organs, doing an oral exam, and performing simple diagnostic tests are just some of the things that we can do during an appointment. Because the physical exam is such an important source of information, we often find that we cannot responsibly prescribe medications without a physical exam, because, without an exam, we are not sure what is needed! This can be frustrating to an owner. A good example is a dog with itchy, gooey ears. The owner may call and say something like, "it's the same thing he had last year when his ears were bothering him." There are actually many different causes for itchy, gooey ears. Even if it is a simple ear infection, without seeing the pet, we cannot know what pathogen is causing it, and what medication to choose to treat it. And recurrent ear infections may be indicative of a health problem that is more systemic such as Cushing's Disease or Hypothyroidism. Seeing your pet allows us to provide much better care. The second reason is more of a legal issue. Unless the pet has been seen for an appointment within the last calendar year, technically it is not an active patient and we cannot legally prescribe medications. Likewise, if we have never seen the pet, it is not technically a patient and we cannot legally prescribe medications. Finally, please keep in mind that a yearly exam is a vital part of your fur-baby's health care! We get to know what is normal for that patient by seeing them every year for their yearly wellness visits. In this way we get to know both you and your pet and can guide you in keeping him or her as healthy as possible. Pets age more quickly than people, so an exam at least once a year is vital in monitoring your pet for subtle changes and catching chronic conditions early. Whatever your concern is, the solution is simple, just make an appointment! It really is the best thing for your pet. And, we are always happy to see both you and your pet! Penny Iannacone DVM --- ## National Walk Your Dog Week URL: https://www.centralvethospital.com/09/national-walk-your-dog-week/ It's National Walk Your Dog Week!   We know that everyone has busy lives and our pets often get the short end of things at the end of the day.  Take some extra time this week for you AND your dog and go for a walk!  Fall is getting started so go check out the changing leaves and enjoy the cooler temperatures. This week we have all of our Lupine  leads and collars 10-30% off!  We carry only Lupine brand leads and collars because they are guaranteed for life against breaking AND chewing.  We have several patterns available so stop by and see which one best compliments your pet. Check our our Facebook this week for more information on good places around Knoxville to take your dogs! --- ## Pet Heat Safety URL: https://www.centralvethospital.com/05/pet-heat-safety/ As the temperatures rise, it’s important to remember that our pets cannot regulate their own temperature as easily as humans can. --- ## Senior Pet Information URL: https://www.centralvethospital.com/05/senior-pet-information/ As a pet owner, you want to make sure your pet has the highest quality of life as they age. With proper care, they may even get more time to spend with you and your family, so educating pet owners on proper senior pet care is very important. --- ## Pet Travel Safety URL: https://www.centralvethospital.com/05/pet-travel-safety/ Make sure your pet is prepared for their vacation with these travel tips! There are a lot of different ways to help make traveling less stressful for you and your pet! As always, please feel free to contact us if you have any questions about traveling with your pet. Bon voyage! --- ## Parasite Prevention URL: https://www.centralvethospital.com/05/parasite-prevention/ Parasites can affect your pet in a variety of ways, ranging from simple irritation to causing life-threatening conditions if left untreated. And while parasites can affect your pet year round, they are especially vulnerable as the temperatures rise and we spend more time outdoors. ---